In February, we sent out MISO survey to faculty, staff, and students. We had an impressive response rate and we would like to thank all those who took the time to respond. We are in the process of analyzing the results and developing an action plan. We are happy that you are satisfied with many of the services we provide, however, you also identified several areas where we can do better. Before the end of the semester, we will share with you a document outlining the areas  you identified as needing the most attention and how we plan to address them.

In addition, several of you  indicated that we could contact you directly to learn more about your questions and concerns. LTS staff will follow up with you, if you chose this option.

I want to thank you again for your honest feedback and want to assure you that we are committed to addressing the issues you have identified.

To: Faculty, students, staff
From: Ravi Ravishanker, CIO, LTS