The Added Value of Face-to-Face Meetings

How often have you read an email from a colleague that you and/or others misinterpreted?  You might have wanted to respond by challenging the colleague or simply by writing back and asking for clarification.  You wonder why the email was sent, rather than having a...

Handling Eruptions in the Classroom and/or Workspace

Sometimes feelings, emotions, or opinions come spewing out from students during a class or from a colleague during a department meeting.  What do we do with that and how can we respond without taking it personally and without attacking the other person?  These moments...

Taking the High Road

We all have had situations where we desperately wanted to lash out at someone but we stopped ourselves and decided to “take the high road.”  This is an admirable route in many situations and I recommend it under certain circumstances:  if you are dealing with a...

Giving Constructive Criticism Effectively

We all occasionally have the need to correct others with whom we work, live and/or interact.  We have tried responding to others’ behavior, only to be ignored or figuratively slapped in the face.  There are ways to give less-than-glowing feedback that will have...

Mission and Values as our Rudder

When we make a statement about a tragic local or world event on behalf of ourselves, our department, or our campus, we often do so with our institutional mission and values in mind.  We wonder when it’s appropriate to issue a statement.  We hope that making a...

Trying to See Both Sides of a Conflict

There are several huge world conflicts that we are all seeing and trying to understand.  At the same time, we all have comparatively smaller matters involving different viewpoints that we navigate each day.  Is it important to try to understand the other side?  If so,...

How to Stay Motivated

There are times during the year that many people feel a bit unmotivated.  Students towards the end of a semester are anxious to finish up, but may feel overwhelmed and/or burned out.  Staff in the middle of a summer or winter session may find  it difficult to stay on...