Monthly Archives: December 2012

Holiday Break Coverage

The Library will close on Friday, 12/21 at 7pm and will reopen on Wednesday, 1/2 at 8:30am. Staff will check messages sent to the Computing Help Desk (voicemail, email, and tickets) for emergencies related to business continuity at 9am and noon from … Continue reading

Posted in Library | 7 Comments

12/18 10:10am 25Live/r25 is available

It’s back and available for scheduling. 9:45am We’re looking into the problem and will post soon with a resolution or update. To: 25Live requestors and schedulers From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu

Posted in Campus calendar | 1 Comment

12/26 7:30am-4pm Internet/network on 3rd/4th floor of Green Hall

One of the Green Hall data closets needs attention, which will necessitate turning off network and and internet service to almost all of the 4th floor and about half of the 3rd floor of Green Hall. Affected areas include Student Financial … Continue reading

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12/14 8-8:15am MyWellesley interrupted

Related to the work in Banner this morning, MyWellesley will need to be restarted between 8-8:15am and may be unavailable during this time. To: Students, faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu

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12/13 9:50am Google calendar is back

And it’s working again. 9:40am Accessing Google calendar produces a “redirect loop.” It hasn’t appeared on Google’s issues dashboard yet, but we will post when it’s resolved. To: Faculty, staff, students From: Veronica Brandstrader, LTS,x2171 More info: Computing Help Desk, … Continue reading

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12/13 + 14 Banner Test and Production early morning downtimes

Banner Test will be unavailable on Thurs. 12/13, 7-10am and Banner Production (Banner Self-Service and ERP) will be unavailable on Fri. 12/14, 6-9am while regulatory updates are performed. To: Faculty, staff, students From: Veronica Brandstrader, LTS, x2171 More info: Maureen … Continue reading

Posted in Banner | 11 Comments

12/11 8:30am Voicemail is back

Messages can be left and retrieved. 7:30am: Outside callers can leave messages, internal callers cannot, and at the moment, messages cannot be retrieved. The vendor is looking at the problem. To: Faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: … Continue reading

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12/10 12:30pm Google apps issue resolved

Google is available. There was a problem with load balancing software (full explanation from Google: http://bit.ly/XR8jPi). 12:15pm: Gmail and other apps may be unavailable periodically; this is an issue with Google. We will post more when we have more info. To: … Continue reading

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12/10 12:23pm MyWellesley is back

12:23pm MyWellesley is available; apologies for the inconvenience. Noon: MyWellesley is currently unavailable.  Apologies for the inconvenience – we are actively looking into the issue and will post when we have more information. To: Faculty, staff, students From, more info: … Continue reading

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12/9 8:30am 25Live scheduling is available

25Live/r25 is available for requesting space and scheduling events. Apologies for any inconvenience. 12/7 A message from Ryan Russell: We are currently experiencing unexpected issues with users logging in to 25Live.  We will have the system back on line as … Continue reading

Posted in Campus calendar | 36 Comments