Monthly Archives: May 2014

5/30 5:30pm My Wellesley is available

At last, it’s available; thanks for your patience. 4:30pm Our technical folks and the vendor are working diligently on the problem and hope to have it back soon; we will post when it is available. 3:30pm MyWellesley is expected to … Continue reading

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5/22 1pm Secure vpn is available

Fixed, thank you for your patience. 11:45am Regular vpn is working fine. We are looking into the problem with /secure. To: Students, faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff)

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5/22 11am Brief internet blip possible

Your internet connection may be briefly interrupted in a half hour. Hopefully it won’t! To: Students, faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff)

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6/11 Switch to Wellesley Secure wireless

On Wed, June 11, LTS will disable the “Wellesley” wifi network name on campus. Don’t wait; switch to the new Wellesley Secure network today! Windows College-owned computers should connect directly to the “Wellesley Secure” wifi network. Macs and mobile devices … Continue reading

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Reminder: 5/16 7-8am Banner unavailable

A reminder that Banner Self-Service and ERP will be unavailable Friday, 5/16 for a critical upgrade, although the window has been shortened to 7-8am. To: Staff, faculty, students From: Erin Richardson, LTS, x2867 More info: Maureen Williams, LTS, x3370  

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5/21 8-11am Banner Test unavailable

Banner Test will be unavailable Wednesday, May 21 8am-11am for required updates.  Please note this is in addition to the regular maintenance window Thursday morning. To: Banner Test users From: Erin Richardson, LTS, x2867 More info: Maureen Williams, LTS, x3370

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5/13/2014 – 10:45 AM Sakai now available

10:45 AM – Sakai is now available for use. If you continue to encounter any issues please report to the LTS Helpdesk. 10:00 AM – Sakai has been unavailable from around 10 AM on 5/13/2014. When you try to access … Continue reading

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5/15 7:30-8:30am ArcGIS maintenance

On Thursday, May 15, 7:30-8:30am, we will perform maintenance on the ArcGIS license manager, so the software will be unavailable for an hour. Please save any work and close ArcGIS before the downtime begins. To: ArcGIS users From: Veronica Brandstrader, LTS, … Continue reading

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5/6 Phishing: ITS ALERT!!! or LTS Service Alert

If you get a phishy message from the “Help Desk” please mark it as phishing. Subject: ITS ALERT!!! You have reached the storage limit on your mailbox. Please visit the below link to restore and verify your email access. http://wellesleyhelp.livecity.me/ … Continue reading

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5/1 4pm Sakai is available

Sakai is available; please call the Help Desk if you have any issues. 3pm We’re looking into it. To: Students, faculty From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777

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