Monthly Archives: October 2014

11/7 6:30-7:30am Papercut unavailable

Posted on October 30, 2014 by Veronica Brandstrader

You won’t be able to send or release print jobs to Papercut while it is being upgraded on Fri. 11/7 from 6:30-7:30am. Any pending jobs will be ready for release after the upgrade. To: Papercut users From: Veronica Brandstrader, LTS, … Continue reading →

Posted in Software | Comments Off on 11/7 6:30-7:30am Papercut unavailable

Update: Banner downtimes beginning of Nov.

Posted on October 29, 2014 by Veronica Brandstrader

An update: the downtime tomorrow and Friday is not needed. The next downtime will be Banner Test on Monday 11/3, followed by a Banner Prod downtime next Friday. 10/29 These downtimes affect Banner Self-Service and ERP and any applications that … Continue reading →

Posted in Banner | Comments Off on Update: Banner downtimes beginning of Nov.

Avoid upgrading to Yosemite on Mac

Posted on October 27, 2014 by Veronica Brandstrader

We currently advise against upgrading to Yosemite, Apple’s newest operating system.  LTS has had numerous reports of issues with Papercut printing and wireless connections on campus.  We’re looking into it with our vendors, and will let the community know when Yosemite has … Continue reading →

Posted in Software | Comments Off on Avoid upgrading to Yosemite on Mac

10/27 noon Google Drive, possible access issues

Posted on October 27, 2014 by Veronica Brandstrader

Google’s Apps Status Dashboard shows a partial service disruption in Google Drive, so some users may have difficulty accessing items in Google Drive. To: Students, faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 … Continue reading →

Posted in Google | Comments Off on 10/27 noon Google Drive, possible access issues

11/3 6-8:30am Administrivia apps may be interrupted

Posted on October 23, 2014 by Veronica Brandstrader

We are moving servers on {TBD}, and there may be brief interruptions in the apps under Administrivia in MyWellesley. To: Faculty, staff, students From, more info: Veronica Brandstrader, LTS, x2171

Posted in Web Apps | Comments Off on 11/3 6-8:30am Administrivia apps may be interrupted

10/23 11:15am Papercut on Chromeboxes is working

Posted on October 23, 2014 by Veronica Brandstrader

The issue has been resolved. 10:45am Google Cloud Print is the service that allows printing through Papercut from Chromeboxes (for example, in Clapp Reference Room) and mobile devices. To: Students, faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: Computing Help … Continue reading →

Posted in Network | Comments Off on 10/23 11:15am Papercut on Chromeboxes is working

10/23 11am Search on college website is working

Posted on October 23, 2014 by Veronica Brandstrader

Apologies for the interruption. 10am We are working on it. To: Faculty, students, staff From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, x3333 (faculty, staff), 781.283.7777 (students)

Posted in College website | Comments Off on 10/23 11am Search on college website is working

Don’t update to Java 8

Posted on October 22, 2014 by Veronica Brandstrader

UPDATE: Please see our most recent advice on Java. If prompted, please do not update to Java 8 right now. Continue using the version of Java that you currently have. We will have more information on Java 8 available soon. If you have … Continue reading →

Posted in Software | Comments Off on Don’t update to Java 8

Banner downtimes for the end of October

Posted on October 21, 2014 by Veronica Brandstrader

Banner Test (Self-Service/ERP) will be unavailable on Fri 10/31 9-9:30am. Banner Production (Self-Service/ERP) will be unavailable on Fri 10/31 7:30 – 8:30am. This will also affect any applications that rely on live data from Banner. To: Banners users From: Veronica Brandstrader, LTS, x2171 More … Continue reading →

Posted in Banner | Comments Off on Banner downtimes for the end of October

10/28 7-8:15am Library systems unavailable

Posted on October 21, 2014 by Veronica Brandstrader

The Library catalog and the following services will be unavailable during maintenance: My Library account (renew library materials) Proxy server (access to e-resources)* NExpress and WorldCat Local requesting *Tip to access e-resources without the proxy server: On campus or using … Continue reading →

Posted in Library | Comments Off on 10/28 7-8:15am Library systems unavailable