Monthly Archives: August 2015

8/31 5pm FND/GRH phones working

Posted on August 31, 2015 by Veronica Brandstrader

We believe all of the issues have been resolved; please contact the Help Desk if you notice anything wrong. Noon While the remaining phones are worked on, service to phones that were out this morning may be briefly interrupted. We hope … Continue reading →

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8/28 5:30-7am Pendleton wired/wireless network unavailable

Posted on August 26, 2015 by wellesley

There is a power outage planned for Pendleton on Friday morning that will disrupt the network, both wired and wireless connections. To: Faculty, students, staff From: Veronica Brandstrader, LTS, x2171

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Sept. Banner downtimes

Posted on August 26, 2015 by wellesley

Thurs. 9/3, 8am-noon Banner Test will be unavailable to apply HR updates. Fri. 9/4, 6-8am Banner Production will be unavailable to apply Financial Aid patches. Fri. 9/18, 6-8am (tentative) Banner Production will be unavailable to apply HR updates. To: Banner users From: Veronica … Continue reading →

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8/27 8-11am Banner Test unavailable, other Banner downtimes

Posted on August 25, 2015 by Veronica Brandstrader

11am: Banner Test is available. Banner Test and applications using its test data will be unavailable tomorrow morning from 8-11am to apply Financial Aid patches.  Apologies for the short notice. In September, HR upgrades will be performed on Banner Test on … Continue reading →

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8/25 3pm Resolved: Stone-Davis 3rd fl network/internet

Posted on August 25, 2015 by Veronica Brandstrader

Internet/network are available. 11am An electrical outlet needs to be repaired; we expect service to return by early afternoon. To: Students From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students)

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8/21 10am Banner, webapps available

Posted on August 21, 2015 by Veronica Brandstrader

Banner and webapps (Administrivia, directory, etc.) should be working normally. If you notice anything awry, please contact the Help Desk. 9:30am We will be bringing services back up and will post again when everything is available. 8:30am A weather-related issue in … Continue reading →

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8/28 11am-1pm ILLiad unavailable

Posted on August 19, 2015 by wellesley

ILLiad will be unavailable during an upgrade on Friday 8/28, 11am-1pm. NExpress & WorldCat are not affected. To: Interlibrary loan users From: Veronica Brandstrader, LTS, x2171 Questions: Angie Batson, LTS, x2101

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8/17 Phone issue resolved

Posted on August 17, 2015 by Veronica Brandstrader

Update: the issue has been fully resolved. Thanks for your patience. Following the storm-related outage this weekend, we have been unable to bring all phones back online and our vendor has been contacted. If your phone is not working and … Continue reading →

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8/15 3am On-campus phone issue resolved

Posted on August 16, 2015 by Veronica Brandstrader

The issue has been resolved. 8:30pm Calls to campus phones result in heavy static for on-campus receivers (the off-campus initiator is not affected). If you call Campus Police, the dispatcher may advise you to call 911 directly. Our vendor is … Continue reading →

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8/13 10:35am 25Live is available

Posted on August 13, 2015 by wellesley

The vendor fixed the problem and you can now log into 25Live. 10am We are looking at the problem and will post when it’s resolved. To: 25Live users From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), … Continue reading →

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