Monthly Archives: September 2015

Postponed: Nolij unavailable

Posted on September 28, 2015 by Veronica Brandstrader

NolijWeb will be upgraded next Wednesday evening, 10/7 from 5:30pm – 8:30pm. This affects viewing PDFs in Banner used by Resources, HR files, and the Admissions notecard (not currently in use). To: Staff, faculty, students From: Veronica Brandstrader, LTS, x2171 More info: Computing Help … Continue reading →

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9/27 7-10am Banner unavailable

Posted on September 25, 2015 by Veronica Brandstrader

Banner Self-Service and ERP will be unavailable on Sunday morning, 9/27, 7-10am to perform a Financial Aid upgrade. (This work was rescheduled from Thursday morning.) To: Staff, faculty, students From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 … Continue reading →

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9/25 Noon Green Hall phone issue resolved

Posted on September 25, 2015 by Veronica Brandstrader

The issue is being resolved. 11:30am Some phones in Green Hall are having issues with incoming calls from off and on-campus; there may also be issues with outgoing calls on some phones. Looking into the problem. To: Staff, faculty, students … Continue reading →

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9/25 5-10pm WANDA and SSRS unavailable

Posted on September 23, 2015 by Veronica Brandstrader

Our data analytics tools will be unavailable tomorrow evening, Fri. 9/25, 5-10pm while certificates are reapplied to the server and other maintenance work is performed. Apologies for the short notice. To: Staff, faculty From: Veronica Brandstrader, LTS, x2171 More info: Computing … Continue reading →

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9/23 4pm MyWellesley is back

Posted on September 23, 2015 by Veronica Brandstrader

Logging in and loading pages is somewhat slow; we will be working to improve the load times. 3:45pm Looking into it. To: Students, faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), x2056 (admin … Continue reading →

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9/22 2pm Gov Docs virtual desktop available

Posted on September 22, 2015 by Veronica Brandstrader

Issue resolved. 11am Will post when it’s available. To: Gov Docs users From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), x2056 (admin support line)

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9/22 10am Oracle connection error message

Posted on September 22, 2015 by Veronica Brandstrader

You may see this in the Directory and other Administrivia apps — a temporary space issue that will be resolved shortly. To: Students, staff, faculty From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), x2056 (admin support … Continue reading →

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9/21 10:30pm East side res hall phone issue resolved

Posted on September 21, 2015 by Veronica Brandstrader

Phone service has been restored. 10pm Some phones in Bates, Freeman, McAfee, and Cedar Lodge are down, including the courtesy phones in Bates and McAfee. Staff are looking into the problem with our vendor. To: Students, staff, faculty From: Veronica Brandstrader, … Continue reading →

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9/21 10:50am Papercut Cloud is up

Posted on September 21, 2015 by Veronica Brandstrader

Printing from Chromeboxes and Chrome using Papercut Cloud has been fixed. 9:50am Printing from Chromeboxes or Chrome using Papercut Cloud printing is currently unavailable. Printing from the Papercut client is fine. We hope to have this resolved quickly. To: Students, … Continue reading →

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9:15pm Phone issues resolved

Posted on September 17, 2015 by Erin Richardson

The issues with incoming calls are now resolved.  Thank you for your patience. 5:50pm – We have received reports of heavy static on calls from off campus phones to on campus phones.  Our vendor is investigating now and we will … Continue reading →

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