Monthly Archives: October 2015

Fullscreen course reserve videos in Chrome & Firefox

Posted on October 29, 2015 by Veronica Brandstrader

In mid-October when Chrome v.46 was released, the fullscreen button on course reserve videos stopped working correctly in both Chrome and Firefox; workarounds follow. (The fullscreen button continues to work fine in Safari and also works on iOS and Android mobile … Continue reading →

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10/29 4-5pm Banner single-sign on

Posted on October 28, 2015 by Veronica Brandstrader

Note: Changed from today…Tomorrow, you will need to use the direct link to Banner Self-Service and ERP between 4-5pm. We are continuing to work with consultants to improve the reliability of the single sign-on process. To: Staff, faculty, students From, more … Continue reading →

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10/26 4-7pm Single sign-on to Banner unavailable

Posted on October 26, 2015 by Veronica Brandstrader

You will need to use the direct link to Banner Self-Service and ERP between 4-7pm today. We are working with consultants to improve the single sign-on process. To: Staff, faculty, students From, more info: Veronica Brandstrader, LTS, x2171

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11/3 & 11/6 Banner downtimes

Posted on October 20, 2015 by Veronica Brandstrader

To apply the Banner Financial Aid upgrade, the following will be unavailable: Banner Test: Tues. 11/3, 9am-noon Banner Production: Fri. 11/6, 6-8am To: Staff, faculty, students From: Veronica Brandstrader, LTS, x2171 More info: Terry Ballantyne, LTS, x3272

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10/16 3:05pm Banner, Datamart back

Posted on October 16, 2015 by wellesley

Thanks for your patience, back sooner than anticipated. 2:20pm We do not expect services to be restored before 3:30pm: when repairs are complete, Banner will need to be brought back in stages. Will keep you posted on any changes. 1:30pm … Continue reading →

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10/16 12:30pm Interlibrary services restored

Posted on October 16, 2015 by wellesley

Both services are back 10:30am ILLiad and WorldCat are down due to OCLC issues.  NExpress is available for interlibrary requests. To: Interlibrary users From: Veronica Brandstrader, LTS, x2171 More info: Angie Batson, LTS, x2101

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10/16 8:30am JSTOR is available

Posted on October 16, 2015 by wellesley

The underlying problem has been identified and fixed. 10/14 4pm The issue is partially resolved; most users should be able to get materials. 10am The vendor is continuing to work on the problem. Will post when resolved. 10/13 9:45am The vendor … Continue reading →

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10/14 2:22pm Phone service restored in GRH & FND

Posted on October 14, 2015 by Erin Richardson

Phone service is now restored in Green Hall and Founders.  Thank you for your patience. 1:15pm – Our vendor has identified an equipment problem affecting phone service to half of all phones in Green and Founders.  We will need to … Continue reading →

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10/9 6pm Google Drive is back

Posted on October 9, 2015 by wellesley

Google reports that the issue has been resolved. 4:45pm Google is working on the problem, will post when fully resolved. Note: This is one instance where having a synced copy of Google Drive on your computer is handy. 3:20pm Google hasn’t posted … Continue reading →

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10/9 3:45pm Wellesley Secure wireless is back

Posted on October 9, 2015 by wellesley

If you’re using Guest or EDUROAM, you can switch back to Wellesley Secure. 2:50pm While the issue with Wellesley Secure is being worked on, you can connect to Wellesley Guest or EDUROAM. Both of these are essentially outside connections, so you … Continue reading →

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