Monthly Archives: August 2020

8/19, 2:40 PM – Resolved: Issue with incoming calls to campus phones

The issue with the on-campus phones has been resolved. Incoming and outgoing calls are now working properly. To: Everyone From: Heather Woods, LTS, 781-283-3175 Info: Help Desk, 781-283-3333

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8/19, 2:40 PM – Resolved: Issue with incoming calls to campus phones

On-campus phones are now working. ******** Incoming calls to campus phones are currently receiving a busy signal. Forwarded calls are not being received. We are working with our vendor to resolve the issue. To: Everyone From: Heather Woods, LTS, 781-283-3175 … Continue reading

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FALL 2020 Documentation Dashboard Issue

FALL 2020 Documentation Dashboard Issue – We noticed that when one clicked on “Opt for 7 AM – 8 AM Early COVID Test Appointment”, it resulted in a blank page due to an error in the code. This has been fixed. … Continue reading

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8/16, 5:30 PM – Accept/Agree to Connect to Wellesley Secure

This morning LTS updated the security on our campus network.  If you are on campus and connecting to Wellesley Secure from a wired or wireless connection from any device (laptop/desktop, phone, tablet, etc.) you will be asked to accept/agree to … Continue reading

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8/15 9 AM Network security update

On Saturday, August 15th at 9:00 AM, we will be updating our network security. After this update, the first time you connect to the Wellesley Secure network from your computer, phone, or other mobile device while on campus, you may … Continue reading

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8/15 6 AM-3 PM Greenhouse phone and network service unavailable

Due to Science Center construction, the landline phones and wired and wireless networks in the Greenhouse will be unavailable on Saturday, August 15th from 6:00 AM-3:00 PM. To: Everyone From: Lori Parmet, LTS, 781-283-2171 or lparmet@wellesley.edu More info: Help Desk, … Continue reading

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8/15, 1-5PM – Brief Network Interruption

We will be performing some maintenance on the College network on Saturday, 8/15 between 1-5PM. During this time you may experience a brief interruption in your VPN connection or your on-campus network connection. The interruption should only last a few … Continue reading

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8/5, 1:00PM – Network issues resolved

All campus wired and wireless network issues have been resolved. To: Everyone From: Heather Woods, LTS, 781-283-3175 Info: Help Desk, 781-283-3333

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8/5, 11:30AM – Campus Phone Issues Resolved

Campus landline phones are now working. If you continue to have problems with your phone, please call the Help Desk. To: Everyone From: Heather Woods, LTS, 781-283-3175 Info: Help Desk, 781-283-3333

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8/5, 10:00AM – Scattered Phone Outages

Due to last night’s power outage, we are experiencing scattered phone outages on campus. We are working with our vendor to address the problem. To: Everyone From: Heather Woods, LTS, 781-283-3175 Info: Help Desk, 781-283-3333

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