Author Archives: Erin Richardson

2/9 7:00am and 2/11 6:30am – Brief wireless network disruptions

Posted on February 7, 2022 by Erin Richardson

LTS is continuing to update the IP addresses on campus.  On these dates and times, if your device is online you will experience network disruption when the IP address change is made.  Only the wireless network will be affected. Wednesday, … Continue reading →

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Duo SSO Tips & “Trust this browser” update

Posted on February 4, 2022 by Erin Richardson

We’re writing to provide a few updates on Duo Single Sign On (SSO), which has been in place for most applications since mid January.  The only known issue is scanning to Google Drive on a Xerox MFD is currently not … Continue reading →

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1/26 1:30pm Science Center new wing network unavailable

Posted on January 26, 2022 by Erin Richardson

The new wings in the Science Center (W, H, N, part of E) lost power to all network closets around 11 AM this morning. This resulted in loss of network connectivity just to those areas. The construction company is investigating … Continue reading →

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1/25 Campus internet update, wifi disruption before 8:30 in academic quad

Posted on January 25, 2022 by Erin Richardson

Our profuse apologies again for the disruption Monday. LTS successfully completed the reconfiguration of the wireless network in the residence halls Monday afternoon. Students should see normal speed and performance again in their residence halls. Any student still having problems … Continue reading →

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1/24 2:10pm Internet update

Posted on January 24, 2022 by Erin Richardson

Our profuse apologies for the disruption today.  Over the next hour, we are making a change to the network configuration to give the Residence Halls relief from the internet slowness to support online instruction.  This will result in your device … Continue reading →

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1/24 11:40am Please limit wifi usage to academic classes

Posted on January 24, 2022 by Erin Richardson

At this point we believe that the network problem may have to do with too many devices and the new associated IP addresses. While we are working to resolve it, we would greatly appreciate if you can turn off WiFi … Continue reading →

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1/24 11:15am Internet slowness update

Posted on January 24, 2022 by Erin Richardson

Our sincere apologies for the continued disruption.  We are continuing to work with the vendor on resolving the internet slowness.  In the interim, students can join their Zooms over cellular from their cell phones.  You should disable WiFi to ensure … Continue reading →

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1/24 10:15am Internet slowness

Posted on January 24, 2022 by Erin Richardson

We have received reports of internet slowness on campus.  We’re investigating the issue with the vendor and will post an update when we have more information. To: Everyone From: Erin Richardson More info: Computing Help Desk, x3333 (faculty/staff), x7777 (students)

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1/21 6:43pm Campus internet & VPN available

Posted on January 21, 2022 by Erin Richardson

Tonight’s network maintenance is now complete.  Campus internet and VPN are now available. Thank you for your patience. To: Everyone From, more info: Erin Richardson, LTS, x2867

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1/21 6-7pm Campus internet & VPN unavailable

Posted on January 21, 2022 by Erin Richardson

Tonight, Friday, January 21, we will be performing critical network maintenance from 6-7pm to correct an issue that was identified during last night’s work.  The campus internet connection and VPN connections from off campus will be unavailable during this time.  … Continue reading →

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