Category Archives: Printing

Google Cloud Print is now working.  All printing services are operational.  Thank you for your patience. 11:15 am – Printing via Google Cloud Print (from Chrome, Chromeboxes) is currently unavailable.  You can still print from Papercut on a Mac or … Continue reading →

Papercut is working.  Apologies for the inconvenience. 8:55am If you’re unable to release your print job through Papercut, use CloudPrint instead. We’re seeing some jobs not go through. To: Students From: Veronica Brandstrader, LTS, x2171 More info: More info: Computing Help … Continue reading →

If you’re unable to release your print job through Papercut, use CloudPrint instead. We’re seeing some jobs not go through. To: Students From: Veronica Brandstrader, LTS, x2171 More info: More info: Computing Help Desk, helpdesk@wellesley.edu, x3333 (faculty-staff) or 781-283-7777 (students)

Printing is restored. 10:15pm Papercut cloud is currently down due to a Google service outage, but printing using the Papercut client (and then releasing from a release station) is still working from our Mac and PC computers as well as … Continue reading →

Both printers require replacement parts and should be fixed in a few days, eliminating streaky printouts. In the interim, the Copy Center can do color printing. To: Everyone From, more info: Veronica Brandstrader, LTS, x2171

The problem has been resolved. 11:30am Scanning at public MFDs (multifunction devices) is also unavailable. CloudPrint is available. We’re working on the issue and hope to have an update soon. To: PaperCut Users From: Veronica Brandstrader, LTS, x2171 More info: … Continue reading →

Because of the Papercut-Cloud outage we have reassigned individual printers in Chrome. When you print from Chrome or a Chromebox, please look at the bottom of the printer list and find the printer by location name ex. ClappRef-Printer 1 You … Continue reading →

Some Faculty and Staff have been asked to update their printer drivers when printing to one of the Konica Minolta or Xerox MFDs. Clicking through to update the drivers should resolve the issue. If you have any problems updating the … Continue reading →

Printing via Papercut-Cloud is working again. If you do not see this printer in your list in Chrome (or the Chrome OS), look under the Google Cloud Print section of the print dialog box to select it. As usual, you … Continue reading →

We are working to resolve the issue with black & white printing from Cloud Print. While we continue to work with the vendor, we have a backup plan: we are setting up individual printer queues in Cloud Print. You will not … Continue reading →