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How to Take the Sting Out of Words: Reframe

by kbender2 | Jul 21, 2024 | Reframing for Better Communication, Uncategorized

Reframing is a tool used by mediators and negotiators and can be very effective. Let’s say two visitors, Olivia and Noah, come to my office seeking a facilitated discussion due to a conflict.  They are anxious about being there and probably rather doubtful that a...

Communication/Collaboration Tips for Managers and Department Chairs

by kbender2 | Jun 13, 2023 | Communication and Collaboration

Be clear about your preference for how those on your team communicate. If you prefer face-to-face meetings over emails or texts, let your team know.  Encouraging them to talk with one another will both demonstrate that you value the importance of communication and it...

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