by kbender2 | Jul 21, 2024 | Reframing for Better Communication, Uncategorized
Reframing is a tool used by mediators and negotiators and can be very effective. Let’s say two visitors, Olivia and Noah, come to my office seeking a facilitated discussion due to a conflict. They are anxious about being there and probably rather doubtful that a...
by kbender2 | Jun 13, 2023 | Communication and Collaboration
Be clear about your preference for how those on your team communicate. If you prefer face-to-face meetings over emails or texts, let your team know. Encouraging them to talk with one another will both demonstrate that you value the importance of communication and it...