The vital importance of being the adult in the room

As the adult in the room, you are responsible for your group, whether they are employees you supervise, students you teach or children that are in your family.  You model behavior you want to see and you create the boundaries of what respect looks like. You set the...

The Added Value of Face-to-Face Meetings

How often have you read an email from a colleague that you and/or others misinterpreted?  You might have wanted to respond by challenging the colleague or simply by writing back and asking for clarification.  You wonder why the email was sent, rather than having a...

Handling Eruptions in the Classroom and/or Workspace

Sometimes feelings, emotions, or opinions come spewing out from students during a class or from a colleague during a department meeting.  What do we do with that and how can we respond without taking it personally and without attacking the other person?  These moments...

Taking the High Road

We all have had situations where we desperately wanted to lash out at someone but we stopped ourselves and decided to “take the high road.”  This is an admirable route in many situations and I recommend it under certain circumstances:  if you are dealing with a...