Giving Constructive Criticism Effectively

We all occasionally have the need to correct others with whom we work, live and/or interact.  We have tried responding to others’ behavior, only to be ignored or figuratively slapped in the face.  There are ways to give less-than-glowing feedback that will have...

Mission and Values as our Rudder

When we make a statement about a tragic local or world event on behalf of ourselves, our department, or our campus, we often do so with our institutional mission and values in mind.  We wonder when it’s appropriate to issue a statement.  We hope that making a...

Trying to See Both Sides of a Conflict

There are several huge world conflicts that we are all seeing and trying to understand.  At the same time, we all have comparatively smaller matters involving different viewpoints that we navigate each day.  Is it important to try to understand the other side?  If so,...

How to Stay Motivated

There are times during the year that many people feel a bit unmotivated.  Students towards the end of a semester are anxious to finish up, but may feel overwhelmed and/or burned out.  Staff in the middle of a summer or winter session may find  it difficult to stay on...

Strategies for Handling Interpersonal Conflict

Most of the inquiries I get as an Ombuds are how to handle interpersonal conflict.  The visitor and I confidentially discuss the situation(s) and then explore all the options for responses, from ignoring it to confronting it, and everything in-between.  The visitor...