I had committed to be with my colleagues at the campus center a couple of days ago to welcome the first years’ and their parents. For reasons we don’t need to go into here, it was not on my calendar, so I was able to go there only for a few minutes. The place was buzzing with the usual excitement with the first year students, parents and relatives and it did cross my mind that I probably read some of their applications! Though there was a lot of activity, my colleagues told me that though our “stress phish” was very popular and were gone mostly by the time I arrived, there were not that many questions at our table. Phishing has become such a big problem that we are spending inordinate amount of time resolving them and we are out there to increase the awareness.
How times change! There was a time when questions like “How do I get connected to the network?” brought so many of the students and parents to our desk. But, thanks to the advances in technologies as well as the hard work by our staff of planning ahead and being prepared has made many of these to be non-issues. We vastly simplified the wireless guest access and we saw a significant increase in the number of guest wireless connections and to the best of our knowledge, no one needed help. That’s pretty good!