5/23 7am MATLAB briefly unavailable

We were not able to upgrade MATLAB’s license manager as planned on Tuesday, so we will upgrade it this Saturday, May 23 at 7am.

Existing sessions of MATLAB should continue to run, but it is best to save your work beforehand. If you are unable to run MATLAB on Saturday between 7-8am, please try again after a few minutes.

To: MATLAB users
From: Veronica Brandstrader, LTS, x2171
More info: Susan Richman, LTS, x2120

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5/26 5am Sakai briefly unavailable

Sakai will be unavailable on Tuesday, May 26 at 5am for about 15 minutes. This downtime will allow Sakai users to view/listen to video and audio from Kaltura on mobile devices (iOS and Android).

To: Sakai users
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, x3333 (faculty, staff), 781.283.7777 (students)

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5/28 9-11pm Rescheduled Banner downtime

Banner Production (Self-Service and ERP) will be unavailable Thursday night, May 28, from 9-11pm.

Banner Test will be unavailable today, Thursday, May 21, from 9am to 4pm. The next Banner Production downtime is planned for Friday, June 12, from 6am to 8:30am.

To: Staff, faculty, students
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), administrative support (x2056)

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Banner downtime tonight cancelled

The maintenance scheduled for tonight, May 14, from 9:30pm until midnight, will be rescheduled.

To: Staff, faculty, students
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), administrative support (x2056)

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Update: Banner downtimes (Banner Test 5/21)

Banner Test will be unavailable on Thurs. May 21, from 9am to 4pm.

A reminder that Banner Production (Self-Service and ERP) will be unavailable Thursday night, May 14, from 9:30pm until midnight, and the next Banner Production downtime is planned for Friday, June 12, from 6am to 8:30am.

To: Staff, faculty, students
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), administrative support (x2056)

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5/20 6-8am Software License Manager maintenance

Maintenance will be performed on the KeyServer and LicManager1 on Wed., May 20 from 6-8am. During this time, please avoid launching or using the following software. If you have any problems launching or running these programs, please exit and restart your computer after 8am and try again.

Adobe: CS3/CS5 (CS6, Creative Cloud not impacted), Captivate, Director, Lightroom (versions before Creative Cloud)
ArcGIS Desktop (ArcGIS Online not impacted)
ATLAS.ti
Autodesk AutoCAD and MAYA / Entertainment Creation Suite
Band-in-a-Box, Earmaster, Sibelius, Transcribe
Faces
FinalDraft
Geneious
Kurzweil 3000 (Firefly, personal accounts not impacted)
LabView
MacClade
MATLAB
MathematicaMAX / MSP / Jitter
Mellel
PowerLab Charts
Rhino
Simapro
Solidworks
SPSS
StarryNight
Stata (Economics Dept. server not impacted)
Stella
TOAST
Visual MODFLOW

To: Students, faculty, staff
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff)

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Reminder: Banner downtimes on 5/14

A reminder that Banner (Self-Service and ERP) will be unavailable Thursday night, May 14, from 9:30pm until midnight. Banner Test will be unavailable on Thursday morning, May 14, from 8am until noon.

Finally, the next Banner downtime is planned for Friday, June 12, from 6am to 8:30am.

To: Staff, faculty, students
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), administrative support (x2056)

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5/13 midnight-5am CrashPlan PRO unavailable

An upgrade will be performed on Wednesday morning, May 13, from midnight to 5am, so CrashPlan will not be available for restores or backups.

To: Staff, faculty
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), administrative support (x2056)

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5/6 10:15am Directory is available

10am Directory is unavailable.

To: Staff, faculty, students
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), administrative support (x2056)

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5/4 New MyWellesley goes live, for real

You’ve heard that we’re moving to a new portal on Monday. Thank you in advance for your patience with the transition — if you notice anything awry or missing, please email portal@wellesley.edu or contact the Help Desk. We do our best to think of everything, but whatever we’ve missed we promise to fix ASAP. The new portal will be a work in progress, and we anticipate active development to make it better and more useful. We’d love to have your feedback anytime!

Some things to know:

  • We’ll be updating links and directing users from my.wellesley.edu to portal.wellesley.edu.
  •  Some systems will ask you to log in again, using your domain username/password (includes Pyramid, Oracle Reports, APEX Reports, WebDB).
  • The first time you click on a direct link to Banner Self-Service page you’ll be taken to the top-level menu. The next time it will take you to the page itself.
  •  If you’re a Banner ERP user, you’ll be prompted to enter your domain username/password again, just once.
  • Entering students will use the new portal, but if they need their applicant data, they’ll return to the old MyWellesley.
  • The new MyWellesley portal uses Drupal, along with IKEA, Twitter, and The Louvre. (If only the Mona Lisa could tweet about her new KARSHOLM frame!)

To: Staff, faculty, students
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), administrative support (x2056)

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