3/31 4:30pm PaperCut from Macs

We are retiring a server tomorrow that was used PaperCut for Macs. If you have not installed/updated PaperCut on your Mac within the past 6 months, follow these steps now to ensure you are able to print for the remainder of the semester.
If you would like some help updating your printer settings, stop by the Clapp Computing Help Desk next week [M-F 8:15am-5:30pm], email/chat us at helpdesk@wellesley.edu, or call x7777.

To: Mac PaperCut users
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), administrative support (x2056)

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4/2 & 4/10 Banner maintenance

Banner Self-Service, ERP, and applications that directly use Banner data will be unavailable for maintenance.

Thursday, April 2, 8am-noon: Banner Test and test applications
Friday, April 10, 5-8:30am: Banner Production and Administrivia apps, Nolij data

To: Staff, faculty, students
From: Veronica Brandstrader, LTS, x2171
More info: Maureen Williams, LTS, x3370

Posted in Banner | Comments Off

3/27 5-8:30am Banner unavailable (tomorrow)

A reminder that Banner Self-Service, ERP, and applications that directly use Banner data will be unavailable for maintenance tomorrow morning.

To: Staff, faculty, students
From: Veronica Brandstrader, LTS, x2171
More info: Maureen Williams, LTS, x3370

Posted in Banner | Comments Off

3/21 7:30am Completed: Network maintenance

Happily, the network maintenance scheduled until 10am was completed early.  On campus internet access and SSL VPN from off campus are available.

To: Students, faculty, staff
From: Erin Richardson, LTS, x2867
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), administrative support (x2056)

Posted in Network | Comments Off

3/20 6pm Accessing NTM on some Macs

Some users are reporting issues getting to NTM from Macs. Services are going to be restarted at 6pm today to fix the problem — users may notice a brief interruption.

To: Students, faculty, staff
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), administrative support (x2056)

Posted in Network | Comments Off

3/13 12:06pm Google Apps Spreadsheets available

Google reports that Sheets are working now.

10:30am – Google’s Apps Status Dashboard shows a partial service disruption in Google Sheets, so some users may have difficulty accessing spreadsheets.  We’ll update this post as we learn more.

To: Faculty, staff, students
From, more info: Erin Richardson, LTS, x2867

Posted in Google, Uncategorized | Comments Off

3/11 2:00pm NTM, Vault accessible on all Macs

Macs should now be able to access NTM and Vault.  Thank you for your patience.

9:30am File servers NTM and Vault are currently inaccessible from some Macs.  We’re investigating the issue and will post an update.

To: Faculty, staff, students
From, more info: Erin Richardson, LTS, x2867

Posted in Uncategorized | Comments Off

3/11 9:30am NTM, Vault inaccessible from some Macs

File servers NTM and Vault are currently inaccessible from some Macs.  We’re investigating the issue and will post an update.

To: Faculty, staff, students
From, more info: Erin Richardson, LTS, x2867

Posted in Uncategorized | Comments Off

3/13 7:30-11:30pm 25Live (events scheduling) unavailable

25Live will be unavailable this Friday, March 13, 7:30 – 11:30 pm, for maintenance.

To: Faculty, staff, students
More info: Sarah Willis, Special Events, x2974
From: Erin Richardson, LTS, x2867

Posted in Campus calendar | Comments Off

3/6 noon Several JSTOR collections unavailable

Several JSTOR collections (Arts & Sciences X, XI, XII, XIII) are unavailable. Attempts to access them produce a request for payment or “a your institution does not have access” message. We are in touch with our vendor and hope for a quick resolution — please try to access them again later.

To: Students, faculty, staff
From: Veronica Brandstrader, LTS, x2171
Questions: Kara Hart, LTS, x2172

Posted in Library | Comments Off