7/1 7:30pm (tonight) Possible MATLAB interruption

We will be doing a quick, time-sensitive update on the MATLAB license server at 7:30pm tonight, Wed. July 1. MATLAB users may experience a momentary disruption if you launch MATLAB between 7:30 – 7:45pm. Existing MATLAB sessions should be unaffected. Apologies for the last minute notice.

To: Students, faculty, staff
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), x2056 (admin support)

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6/25 25Live is available in a new location

Migration to the cloud is complete, and 25Live (events scheduling) is now available here:  https://25live.collegenet.com/wellesley/

Please update your bookmarks; thanks!

To: Students, faculty, staff
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), x2056 (admin support)

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7/1 5-11pm EBL EBook Library unavailable

Wed. July 1, 5-11pm, EBL EBook Library will be unavailable while the vendor performs a significant upgrade to their systems infrastructure.​

To: Students, faculty, staff
From: Veronica Brandstrader, LTS, x2171
More info: Sarah Becker, LTS, x2593

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Reminder: 25Live unavailable from 8pm tonight to mid-day Thurs. 6/25

25Live (events scheduling) will be migrating to a hosted version on the evening of Mon. June 22 and may be unavailable until mid-day on Thurs. June 25.  You may also want to save/print calendars to use while the service is unavailable.

To: Students, faculty, staff
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), x2056 (admin support)

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6/22-25 25Live (events scheduling) unavailable

25Live will be migrating to a hosted version on the evening of Mon. June 22 and may be unavailable until mid-day on Thurs. June 25.  If you’re planning events, you may want to submit them now.  You may also want to save/print calendars to use while the service is unavailable.

To: Students, faculty, staff
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), x2056 (admin support)

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6/10 3pm Printing to MFDs available

Resolved! Apologies for the inconvenience.

2:20pm We’ve identified the issue and we are working on fixing it.

Noon: We’re looking into it.

To: Students, faculty, staff
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff)

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6/10 10:15am ILLiad (interlibrary loan) is available

Apologies for the inconvenience.

9am Logging into ILLiad is currently unavailable; we are working on the issue and will post when it is resolved.

To: Interlibrary loan (ILL) users
From: Veronica Brandstrader, LTS, x2171
More info: ILL at x2101, ill@wellesley.edu

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Adobe licensing fix

All faculty/staff computers running the Creative Cloud version of the Adobe Suite require a license update.  You can apply this quick fix (http://bit.ly/1BPHjzG) yourself, or contact the Computing Help Desk (x3333) for assistance.  We apologize for the inconvenience and thank you for patience while we worked this out with Adobe.

(I can confirm the quickness — it took me < 5 min. to run. I missed you, Photoshop!)

To: Adobe Creative Cloud users
From, more info: Veronica Brandstrader, LTS, x2171

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6/4 4pm Blogs login issue resolved

All better, thanks for your patience!

2pm We’re looking into it; if you need something posted, please contact Veronica Brandstrader, vbrandst@wellesley.edu, or x2171.

To: Staff, faculty, students
From, more info: Veronica Brandstrader, LTS, x2171

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6/4 1:30pm Sakai login issue resolved

If you continue to experience an issue, please contact the Help Desk.

Noon: We’re looking into the problem.

To: Staff, faculty, students
From: Veronica Brandstrader, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), administrative support (x2056)

Posted in Sakai | Comments Off