Posts Tagged ‘Google’
New Year arrived roughly the same way that it always does. The usual gatherings on New Year’s eve, watching Dick Clark and the Ball drop, toasting etc. etc. We had a rather quite party this year and settled down in the basement. A group of friends who wanted to surprise us came home to find no lights and wanted to head back. But just to make sure, they called and of course, we were home in the basement. They joined and the party was on with a fine bottle of Champagne.
One of the resolutions I made was not to send emails to my staff during the holiday break unless it was absolutely essential. I believe I kept that up! Yay!
Yes, like many out there, I made a few resolutions. Of course, they are personal ones and I am not going to discuss them here. These resolutions also have a very predictable path – you do what you resolved to do in January and then it goes downhill. I actually keep data on all of these and this path is evident. So, why even bother? Well, at least for a short period of time you are more disciplined about something.
What I want to talk about here is less of resolutions than some of the plans for the upcoming year at the College. (more…)
Things got a little bit out of hand this past week. On Friday night we went back to CT. I came back to Boston on Sunday to go see the Patriots. An exciting game that Patriots managed to win. That night, I went back home very late. Since I was unable to find a reasonable flight from CT to Philly (where EDUCAUSE conference was held), I decided to take the Acela express. This required me to get up very early and go to New Haven, only to find that the train was 45 minutes late. However, it was a comfortable ride and the difference between flying and riding the Acela in terms of the time spent was roughly the same.
The free WiFi on Acela was unreliable. So I used my Verizon 4G MiFi which also was not reliable. I bet I had far better luck with my 3G when I used to ride Metro North. Could this be because of WiFi interference? Could it be because Acela was going fast? Who knows? We need more reliable connectivity. I was pleasantly surprised to see Acela full both ways!
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After many days of great weather, today is a dreary day. It was pretty bad last night that I had to watch Texas vs Detroit play in ALCS. I recognized very few players and besides I didn’t care about the outcome. While watching that and this morning, I heard about the dismantling of the administrative structure of Red Sox (as well as players feeling unhappy) after several successful seasons.
I also noticed that a Google Engineer “accidentally” shared a communication written primarily about the bad management practices at Amazon and then about Google. I have “accidentally” in quotes because I am always suspicious when smart people claim to do things like this or lose a “to be released” iPhone in a bar accidentally, so I think it was intentional. On the other hand, what do I know?
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We finally got power in our house in Higganum, CT on Friday, 9/2. That was 5 1/2 days without electricity. I believe there are still 2% of the Connecticut Light & Power customers who do not have power. We were looking at the CT river as we drove past it and it looks muddy and unclean – who knows what contaminants have gotten into it. I also saw the kind of destruction Irene brought to Vermont – it is unbelievable that a Hurricane which struck North Carolina was so potent that 1400 miles or so further, it still had the punch to cause so much damage. And now Lee is dumping all the rains. I have never ever paid so much attention to weather in my life!
Another academic year has begun. It is not what it used to be 10-15 years ago for the technology support staff. It is true that we experience high call volumes at this time, but, I remember many of us losing sleep over the first few weeks of the Fall semester. Things have changed tremendously as they should.
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This was yet another great summer for me and I am sure it is true for many of you. Now, the phase of getting ready for the start of the Fall semester begins. Gone are the days when this used to be the most stressful part of the support services, especially the technology side. The network bandwidth was never enough, students brought computers that would not easily connect to the network, registration systems were too slow because of the lack of compute power, so on and so forth. Most of these are non-issues, unless we want to make them into issues by introducing some unnecessary and overcautious administrivia in the middle.
All of our summer projects have gone really well, many of which I have already mentioned. Especially worth mentioning are Google Apps transition and Drupal. Given the relative enormity of these projects, we have made amazing progress in such a short time thanks to diligent and creative work by the respective teams. This in no way minimizes several other important projects we have completed, of course.
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Another week coming to an end. Time indeed flies. Several of us traveled to Amherst College to talk to them about Drupal, the web content management system. I thought it was a great meeting. One of the key pieces that we will need for Drupal is Amherst’s Monster Menus. Whereas I was very happy to see the UConn men win last week, UConn women’s loss was not a happy moment. These kinds of unpredictable moments always remind me of how vulnerable all of us are. No matter how good you are and no matter how well you plan, things don’t always go the way that you plan. No worries, there is always the next year or the next project. I also talked to the Friends of the Library on Tuesday about where LTS is headed in the years to come. It was really fun.
Talking about projects, project management and key performance indicators (KPI) seem to be everywhere. Demand for services is far more than the available resources. There are a few institutions that have adopted the project management methodologies and have been reasonably successful, but many are simply unable to. As I mentioned in an earlier post, KPIs are extremely important in conveying how an organization is performing at any given point in time, in comparison to the same time in previous years and how goals are met.
My own feelings about this can be cast as practical project management…
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I am sure that everyone is talking about the unusual snowfall this winter, roof collapses, school closings and all that. Someone I know mentioned that he knew it was way too much snow when, after he cleared the snow in his roof, he stepped right into the mound of snow he had cleared. Picture that!
Luckily, technology is well advanced now that many of us are able to get a lot of work done from home during days such as today – no meetings. Unfortunately I had a couple of meetings that I could not skip today, so I drove to work. My attempts to take the car out from the parking spot failed this morning (2/2/2011) and needed a lot of help to simply get it back into the parking spot. I was able to get it out in the afternoon. Then, my attempts to try to steer the car up a steep driveway in the evening was not successful, so I parked right in the middle of the driveway. Even worse, trying to reverse the car didn’t work well – the car got stuck in a snow bank and needed a LOT more help to get it out. Should have stayed in the apartment and worked!
OK, enough of snow talk. I want to talk about how the successful technology projects are never complete. I refer to this as “Forever Beta” along the lines of the Google philosophy. The only “finished” technologies are the ones that are badly designed and rarely used so they die a slow death. And MIT Libraries have a “Beta Graveyard” to collected those that died.
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