Posts Tagged ‘Joomla’

We are on Drupal!

Our Drupal installation went live on March 29. Drupal is replacing a web content management system called Bluenog. I made a determination when I began at Wellesley that this is yet another technology where we had to make a decision on what is best for us. The choice was either to stick with Bluenog and adapt ourselves and our needs to what the product demands or find a solution that better matches our needs. No single technology ever matches ALL of our needs, so the criteria was to choose something that covers MOST of our needs. We took a look at whether the current CMS is satisfying the needs of the College and it became apparent that in many areas, which I won’t go into detail here, we were struggling.

I had gone through the same exercise at Wesleyan and Pace in the recent past. At Wesleyan, we were very close to going with Drupal, except, it was not as mature four years ago as it is now. To the disappointment of a few open source fans, we chose a product called Cascade, which is still in use there. At Pace, the product in use was Hot Banana (I have no idea how they pick these names) which everyone was struggling with. Once, the product failed and the site was down. We called support in Canada and we were told that we will receive help for the next 10 minutes and if problem cannot be solved by then, we have to wait for the next morning! And at exactly 5 PM their time, the person said bye and hung up the phone! There was no Hot Banana “community” to seek help from. Thankfully, the company announced that they are stopping further development on Hot Banana (it generally means – “it is being put on life support and is being prepared for a slow death”). We looked at Drupal, WordPress and Joomla  and after a careful evaluation, chose Drupal.

I used that evaluation as the basis for recommending that we move to Drupal for Wellesley. I should say that we received support from almost all quarters fairly quickly. We then began an implementation plan.

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Next wave of projects

I actually wanted to write a post on a regional CIO gathering organized by Gartner Associates on “Key Performance Indicators” (KPI) which was very interesting, but not much there to report. There are some really interesting ideas on how different CIOs measure the collective performances of their own organizations. Steve Laster, the CIO at Harvard Business School, gave some examples, some of the usual uptime stats for standard services such as email. However, a few other examples he provided were intriguing – time tracking by staff and “number of angry calls to the CIO per week”.

In the end, the question that was posed to the attendees by Laura Craft, who moderated the discussion, was “Can you think of IT metrics at the institutional level?” In other words, what are the KPIs for the institution itself and amongst them, which are IT related. This did not result in anything that I found useful, but there were some wild ideas. I told the attendees my experience at Pace, where KPIs were big. There the institutional KPIs were simply “# of admitted students by school, Yield, Financial Aid offered, Net Revenue”. Whereas IT plays an indirect support role in all these areas, none of these are affected by IT performance directly.

We in Library and Technology Services (LTS, the new IS) are continuing to work hard on many different projects and I would like to talk about some of these.

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