As everyone says “I don’t know where the summer went”. Right, it came and went before we knew it. In LTS, as always, summer was very productive. Our staff worked on several exciting projects, notably, a large contingent of both LTS staff and those from Human Resources and Finance were working extremely hard on Workday related activities as well as others working to make sure that the classroom technologies were in good shape for the start of the semester. Based on the feedback we have received so far, classroom problem calls are down to a handful, which is great news.

We also have had a few glitches that we will be attending to aggressively to sort out. Most notably, our course browser and waitlist system were way too slow for a period of time and we have already provisioned additional hardware with more memory and CPUs which hopefully will help address these issues.

We rolled out an initial version of dashboards for alumnae data using Microsoft SQL server, which I think will vastly simplify the way many offices access this data. The modern and easy to use PowerBI interface from Microsoft drives all of this and our technologists have done a terrific job of packaging the data and creating easy to use interfaces to slice and dice the data. (more…)