Monthly Archives: October 2011

10/20 6:30am Gmail back through MyWellesley

Posted on October 20, 2011 by Veronica Brandstrader

Everything is now working properly: you can access Gmail through MyWellesley or by going directly to mail.wellesley.edu. Thank you for your patience. 10pm You can get to Gmail through mail.wellesley.edu, but not through the icon in MyWellesley. Please note the … Continue reading →

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10/19 4pm Google docs are back

Posted on October 19, 2011 by Veronica Brandstrader

Reload the Google docs page or click the Documents link at the top of Gmail and they will now load. 3:45 Google docs are unavailable for some users. We’re looking into it; they should be back up soon. To: Faculty, … Continue reading →

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10/19 1:30pm TMA is available

Posted on October 19, 2011 by Veronica Brandstrader

TMA is available ahead of schedule. 10am-2pm The tool used to support facilities requests, as well as other processes, will be unavailable tomorrow as maintenance is performed. To: Staff who use TMA From: Veronica Brandstrader, LTS, x2171 More info, questions: … Continue reading →

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10/19 12:35pm Luna insight images back

Posted on October 19, 2011 by Veronica Brandstrader

Luna Insight servers with images are available. 8:30am  Luna Insight is up, but images are not appearing. Note: Luna Insight is different from Luna, the library catalog, which is just fine. We are looking into the problem, and will post … Continue reading →

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10/19 French House internet back

Posted on October 19, 2011 by Veronica Brandstrader

Issues resolved. 1:15pm We’ll post an update or when it’s fixed. To: French House residents From: Veronica Brandstrader, LTS, x2171 More info: Help Desk, x3333

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10/17 PowerPoint and instructor station Macs

Posted on October 17, 2011 by Veronica Brandstrader

When you start a PowerPoint slideshow on classroom instructor station Macs, it uses Presentation Mode, automatically undoing mirroring, which causes problems projecting. Solution: in PowerPoint 2011, select Ribbon > SlideShow, of the two options, Presenter View and Mirror Show, use Mirror Show. … Continue reading →

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10/14 12:35pm MyWellesley, Banner available

Posted on October 14, 2011 by Veronica Brandstrader

The problem has been fixed; please call (x333) or email the Computing Help Desk if you continue to experience problems. 12:15pm: In order to fix reported slowness, MyWellesley will be unavailable for about 20 minutes. Banner will also be restarted … Continue reading →

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10/14-5 Datamart data refresh

Posted on October 10, 2011 by Veronica Brandstrader

Datamart data will not be refreshed on 10/14, but it will be refreshed on 10/15. (Datamart collects data from Banner that is then used for reporting purposes.) To: Staff who use Datamart From, more info: Veronica Brandstrader, LTS, x2171

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10/13-14 Banner upgrade

Posted on October 8, 2011 by Veronica Brandstrader

Banner will be unavailable from Thurs., Oct. 13 at 5pm to Fri., Oct. 14 at 10am for its annual upgrade. To: Banner users From: Veronica Brandstrader, LTS, x2171 More info: Maureen Williams, LTS, X3370

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10/14 6-8:30am MeetingMaker unavailable

Posted on October 7, 2011 by Veronica Brandstrader

MeetingMaker will be down while maintenance is performed. To: MeetingMaker users From, more info: Veronica Brandstrader, LTS, x2171

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