Monthly Archives: February 2015

3/7 7am Mathematica briefly unavailable

Posted on February 27, 2015 by Veronica Brandstrader

The Mathematica license server will be upgraded to version 10. The upgraded license manager will also continue to provide Mathematica 9. You will not be able to use Mathematica on your computer for a few minutes — if you already have Mathematica … Continue reading →

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2/27 8:50am Banner ERP is available

Posted on February 27, 2015 by Veronica Brandstrader

All services have been restored. 8:30am Will post when it’s been restored. Apologies for the delay. To: Staff, faculty, students From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff), x2056 (admin support line)

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2/28 10pm Five hour downtime for ProQuest databases

Posted on February 26, 2015 by Veronica Brandstrader

Resources affected include Historical Newspapers, Newsstand, PAIS, Periodicals Index Online, Ethnic NewsWatch, GeoRef, PAO Collections, British Periodical Collections, and other resources provided by ProQuest. Cover art from these resources will not be displayed in the catalog or SuperSearch. To: Students, faculty, … Continue reading →

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Banner downtimes: 2/27, 3/5, 3/27

Posted on February 25, 2015 by Veronica Brandstrader

Banner Self-Service, ERP, and applications that directly use Banner data will be unavailable on these dates: Fri. 2/27 5:00-8:15am: Banner Production Thurs. 3/5 8am-noon: Banner Test Fri. 3/27 (time TBD): Banner Production To: Staff, faculty, students From: Veronica Brandstrader, LTS, … Continue reading →

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2/24 Gmail’s autocomplete is…backwards

Posted on February 24, 2015 by Veronica Brandstrader

[Note: This is not a premature April Fool’s Day post.] You may have noticed that when you begin to type a recipient’s name in Gmail, your “usual suspects” are slow to show up, or not-preferred addresses are showing up instead. … Continue reading →

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2/24 Lenovo users, update if prompted

Posted on February 24, 2015 by Veronica Brandstrader

If you have a Lenovo computer, you may be prompted to update your copy of System Update. Unfortunately, this message doesn’t say it’s from Lenovo, and looks a little suspicious. Feel free to click the X to cancel the update. Call … Continue reading →

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2/23 4pm Virtual desktops restored

Posted on February 23, 2015 by Veronica Brandstrader

Apologies for the inconvenience. 3:30pm This affects public lab computers and self-service kiosks that use virtual desktops; we are working on the issue. To: Students, faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 … Continue reading →

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2/21 4:30pm Phone service restored campus-wide

Posted on February 21, 2015 by Erin Richardson

All campus phone service should now be available.  We apologize for the inconvenience. 5:00am Campus phone service in the following buildings is currently unavailable.  We are working with the vendor to repair the equipment as soon as possible. Stone-Davis, College … Continue reading →

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2/26 7-7:30pm Calls to on-campus phone extensions

Posted on February 20, 2015 by Veronica Brandstrader

While phone equipment is replaced, all calls to on-campus extensions will be funneled through the speech system; users must use the system to direct themselves to the person they wish to contact. Outgoing calls will be unaffected. To: Faculty, staff, … Continue reading →

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2/20 6-6:30am Banner unavailable (tomorrow morning)

Posted on February 19, 2015 by Veronica Brandstrader

Banner and applications that directly use its data are likely to be unavailable tomorrow morning, 6-6:30am. We have last-minute patches to apply; apologies for the short notice. To: Staff, faculty, students From: Veronica Brandstrader, LTS, x2171 More info: Terry Ballantyne, … Continue reading →

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