Zoom has resolved the issue with connecting to Meetings and Phones. All systems are now working normally.
To: Everyone
From, more info: Nephellie Dobie, Assistant CIO, LTS x3671
Zoom has resolved the issue with connecting to Meetings and Phones. All systems are now working normally.
To: Everyone
From, more info: Nephellie Dobie, Assistant CIO, LTS x3671
Zoom is currently experiencing a global issue and some services may not be available. We will provide updates soon.
For any medical or other emergencies, call 911. They will communicate with Campus Police as needed.
To: Everyone
From, more info: Nephellie Dobie, Assistant CIO, LTS x3671
LTS staff will be unavailable on Monday, April 21st, Patriot’s Day, a holiday that the College observes.
To: Students, Faculty and Staff
From, more info: Nephellie Dobie, Assistant CIO, LTS x3671
As part of our data security and risk mitigation efforts we are required to update our servers on a regular basis to ensure critical patches are being applied. We strongly advise that you save your work prior to the update and quit the applications before the updates begin. Additionally, avoid scheduling any long-running software tasks that may be interrupted by the maintenance window.
The window is every 4th Tuesday of the month from 4 AM – 5 AM.
Next update is on April 22nd.
Software that could be affected:
If you have any issues accessing the following software after the maintenance window, please contact the Help Desk at helpdesk@wellesley.edu or 781-283-3333 (staff and faculty) or 781-283-7777 (students) so we can assist you.
To: Everyone
From, more info: Nephellie Dobie, Assistant CIO, LTS x3671
In partnership with Facilities, we will be upgrading the TMA application (Work Order system) on Monday, March 24th. The system will be from 4pm – 8pm EST on Monday.
The Service Request button on the Facilities home page will be updated with the new URL for the updated version after 8 PM on Monday. If you bookmarked the link from “Service Request”, please make sure to update it with the new link. Your old bookmarks will not work.
If you have any questions or issues, please contact the Help Desk at helpdesk@wellesley.edu.
UPDATE 3/17/25@ 3:44PM : Workday services appear to be coming back up and users are able to log in.
UPDATE: 3/17/25 @3:00PM: There are users that have reported they are in Workday and able to do their work. If you are one of those users, stay logged in! It appears to be an issue with new connections. We have learned that other schools are also experiencing downtime as well. We are awaiting a response from Workday, who will hopefully find a resolution soon.
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Workday is currently unavailable. We are investigating the issue and will report back with updates as soon as we have information to share. We apologize for the inconvenience this may cause.
Spring Break library hours for Library Modulars, Art, and Music Libraries
Note: Faculty have swipe access every day from 7am-10pm.
Spring Break help desk hours
Sakai will be temporarily unavailable due to software maintenance by our vendor. This work is scheduled for Monday, March 17th at 5 AM. According to the vendor it should not take longer than 30 minutes. If you encounter any issues on Monday morning, please reach out to the Instructional Technology team at askit@wellesley.edu.
After the network outage in November, we have been actively working to build redundancies to avoid long outages. As a first step, we will be supplementing our Duo Single Signon (SSO) environment by adding systems hosted outside our campus network. This work is scheduled for Monday, March 3rd at 7 AM. Though we do not expect this to result in any interruptions, we wanted to provide you a heads up.
If you encounter any issues on Monday morning, please reach out to the LTS Help Desk at helpdesk@wellesley.edu.
To: Everyone
From, more info: Nephellie Dobie, Assistant CIO, LTS x3671
As part of our data security and risk mitigation efforts we are required to update our servers on a regular basis to ensure critical patches are being applied. We strongly advise that you save your work prior to the update and quit the applications before the updates begin. Additionally, avoid scheduling any long-running software tasks that may be interrupted by the maintenance window.
The window is every 4th Tuesday of the month from 4 AM – 5 AM.
Next update is on February 25th.
Software that could be affected:
If you have any issues accessing the following software after the maintenance window, please contact the Help Desk at helpdesk@wellesley.edu or 781-283-3333 (staff and faculty) or 781-283-7777 (students) so we can assist you.
To: Everyone
From, more info: Nephellie Dobie, Assistant CIO, LTS x3671