Monthly Archives: April 2013

5/3 noon – 1pm: Banner TEST unavailable

Only Banner Test users will be affected by this brief downtime on Friday, 5/3 at noon. To: Banner Test users From, more info: Veronica Brandstrader, LTS, x2171

Posted in Banner | Leave a comment

4/26 9:30am MyWellesley is back

You should be able to access/use MyWellesley. Apologies for the interruption. 9:15am The log-in screen is not loading; we are looking into it. To: Faculty, staff, students From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, x3333 (faculty/staff), x7777 (students), … Continue reading

Posted in MyWellesley | Leave a comment

4/26 8:50am Admin firewall is back

The service has been restarted and everything should be working normally. If you notice anything odd, please contact the Computing Help Desk. 8:30am Services that use the admin firewall are slow or unavailable. We are looking into the problem. Services … Continue reading

Posted in Network | Leave a comment

4/23 9:15am Banner Self-Service and ERP are available

Both systems are appearing in MyWellesley and are working normally. 8:30am We’re looking into the problem. In MyWellesley, Banner Self-Service channels (e.g., in Employment Services) do not appear, and accessing Banner ERP produces an error message. Discoverer is available. To: Banners … Continue reading

Posted in Banner | Leave a comment

4/19 Update from the CIO about Library access

With apologies for the conflicting communications today about the availability of the libraries, the Clapp Library will remain open until 2 am. The Science, Art, and Music Libraries are closed today. Clapp will be staffed by our student workers. Our professional staff, as always, … Continue reading

Posted in Library | Leave a comment

4/26 6-8am College website editing unavailable

The website will be up and available to viewers, but while a security update is performed, you won’t be able to add/edit content. To: Content providers From, more info: Veronica Brandstrader, LTS, x2171

Posted in College website | Leave a comment

4/19 7-7:10am Brief MyWellesley interruption

Access to MyWellesley will be very briefly interrupted tomorrow morning while a new security certificate is applied. We will announce this further in advance next time. To: Students, faculty, staff From, more info: Veronica Brandstrader, LTS, x2171

Posted in MyWellesley | Leave a comment

4/18 Google slowness resolved

Google is no longer reporting any service disruptions with its apps. 4/17 Noon Google has acknowledged service disruptions with many of its apps; the effect is periodic slowness when using Google apps. 4/17 9am Users are reporting some slowness logging … Continue reading

Posted in Google | Leave a comment

4/17 8am CrashPlan unavailable

CrashPlan, the tool that backs up data on faculty and staff desktops, will be unavailable for about an hour next Wednesday morning while it is physically moved. Note: if you’re a faculty or staff member who isn’t taking advantage of … Continue reading

Posted in Software | Leave a comment

4/11 10:20am SuperSearch is available

SuperSearch, the first search on the LTS home page, is working again. Apologies for the inconvenience. 8am The vendor cannot tell us when it will be back; in the meantime, please use the regular library catalog (second search box on … Continue reading

Posted in Library | Leave a comment