Monthly Archives: August 2020

The national internet service outage has been resolved, and connections are returning to normal. If you have any problems connecting to a Wellesley service or resource (including Duo, GoogleApps, Workday, etc.), please contact the Help Desk. To: Everyone From: Heather … Continue reading →

There is currently a national internet service outage affecting access to Duo and other cloud services. The ability to access cloud services (like Duo, Google, Amazon, etc.) and Wellesley resources may be interrupted. Because the issue is nationwide, it will … Continue reading →

Update: Duo login is available except when using VPN. We will provide an update when we have more information. 8:00 AM Duo login is currently unavailable. To: Students, Faculty, and Staff From: Lori Parmet, LTS, 781-283-2171 Info: Computing Help Desk, … Continue reading →

Duo login is currently unavailable. We will provide more information as it is available. To: Students, Faculty, and Staff From: Heather Woods, LTS, 781-283-3175 Info: Computing Help Desk, LTS, 781-283-3333

Embedded Kaltura videos are now available. Please contact the Help Desk if you experience any issues. 1:10 PM Kaltura, the server that streams videos for Sakai, is undergoing emergency maintenance and is currently unavailable. Embedded Kaltura videos, including through e-reserves, … Continue reading →

Kaltura, the server that streams videos for Sakai, is undergoing emergency maintenance and is currently unavailable. Embedded Kaltura videos, including through e-reserves, Google playlists, and Sakai Media Gallery, will be unavailable until maintenance is complete. We will send an update … Continue reading →

TMA, the tool Facilities uses for work orders and maintenance requests, will be unavailable during an upgrade on Thursday, September 3 from 3:30 PM to approximately 6:00 PM. Please wait until TMA is online to report non-emergency requests. If it’s … Continue reading →

Zoom is now available, including login through their website. If you experience any problems please contact the Help Desk at helpdesk@wellesley.edu or 781-283-3333. 8:55 AM You can log into Zoom by opening the Zoom software on your computer and then … Continue reading →

Update: You can log into Zoom by opening the Zoom software on your computer and then clicking “Sign in with SSO”. Logging into Zoom via their website is still unavailable. We will send an update once this issue has been … Continue reading →

Zoom is currently unavailable. We are working with our vendor to resolve the issue. To: Everyone From: Lori Parmet, LTS, lparmet@wellesley.edu More info: Help Desk, LTS, 781-283-3333, helpdesk@wellesley.edu