Category Archives: Software

Microsoft Office Updates for Macs

Microsoft Office 2019 is no longer supported on Macs. The official update for this stopped on October 10, 2023. We apologize for not picking this up and informing the community earlier. This resulted from staffing challenges we had most of … Continue reading

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Update regarding VPN (Virtual Private Network) Software

VPN (Virtual Private Network) is a software that is used to connect to the College provided services securely when you are off campus. It encrypts all network transmissions from the computer and makes your computer appear to be on the … Continue reading

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11/2 4:15PM 25Live is back online.

25Live is back online. The hosting provider CollegeNET experienced a service outage due to a near complete power failure at their data center. The incident has been rectified. To: Events users From, more info: Nephellie Dobie, Assistant CIO, LTS x3671

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Zoom clients on all their devices must be updated to version 5.13.5 or higher by 11/04/23.

Zoom will require that all users have updated their version of the Zoom client software on their computers and mobile phones by November 4th.  And if you don’t, you will not be able to join a meeting until you do. … Continue reading

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Cybersecurity Compliance Testing scheduled from 8 AM on Friday, July 7th until 12 midnight on Sunday, July 9th

In order to comply with Gramm-Leach-Bliley Act (GLBA), we are required to conduct an annual cybersecurity compliance test. This involves running through a set of software that mimics what the hackers typically try to do to enter into our networks … Continue reading

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Monday, June 26th 6:30AM – 7:30AM MATLAB may be temporarily unavailable due to maintenance.

On Monday, June 26th  from 6:30 AM to 7:30 AM we will be updating our licensing for the MATLAB application. Please save any work before that time, in the event you are not able to get in or are kicked … Continue reading

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5/4/23 5AM – 7AM Papercut will not be available

Papercut, the service used primarily by students to print to public computers on campus, will be unavailable on Thursday, May 4th, from 5 AM to 7 AM. We have become aware of a serious security vulnerability that needs to be … Continue reading

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05/06/23: Zoom clients on all their devices must be updated to version 5.11 or higher by May 6th.

Zoom will require that all users have updated their version of the Zoom client software on their computers and mobile phones by May 6th.  And if you don’t, you will not be able to join a meeting until you do. … Continue reading

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02/04/23: All users will need to update Zoom on all their devices to version 5.10.3 or higher by Feb 4th

Effective February 4th, Zoom will require that all Zoom users have updated their version of the software on their computers, iPhones and Android phones to at least version 5.10.3.  If you are running an older version and do not update … Continue reading

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Saturday, October 1st 5:30AM – 8:30AM Sibelius unavailable due to maintenance

On Saturday, October 1st from 5:30am to 8:30am we will be conducting critical server maintenance which will impact Sibelius. Please save any work before that time, in the event you are not able to get in or are kicked out. … Continue reading

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