Category Archives: Software

1/15 6-8am KeyServer maintenance

On Wednesday, Jan. 15, 6-8am, the KeyServer license manager will undergo maintenance. Please save any work you’re doing before this down time.  If you have any problems launching software during this time, wait a few minutes and try again. If … Continue reading

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2/13 3:30pm-5:00pm TMA (Facilities requests) unavailable

TMA, the tool Facilities uses for work orders and maintenance requests, will be unavailable during an upgrade on Wednesday, February 13 from 3:30pm to approximately 5:00pm. Please wait until TMA is online to report non-emergency requests. If it’s a Facilities-related emergency, during normal … Continue reading

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4/10 3pm CrashPlan is back

CrashPlan should be backing up and you can restore files if needed. We’re sorry for the interruption. 4/9 3pm We don’t expect the service to be back before tomorrow; apologies for the inconvenience. 8am The server that supports CrashPlan is currently … Continue reading

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3/29 4-4:30pm TMA (Facilities requests) unavailable

TMA, the tool Facilities uses for work orders and maintenance requests, will be unavailable tomorrow, Thurs, Mar. 29, at 4pm, for up to a half hour. Please wait until TMA is online to report non-emergency requests. If there is a Facilities-related emergency … Continue reading

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Thurs. 2/15 3:45-6:30pm TMA (Facilities requests) unavailable

TMA, the tool Facilities uses for work orders and maintenance requests, will be unavailable during an upgrade on Thurs, Feb. 15, from 3:45pm until approximately 6:30pm. Please wait until TMA is online to report non-emergency requests. If it’s a Facilities-related emergency, during normal business … Continue reading

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Fri. 1/19 5:30am Possible login “blip”

If you happen to log in to any Wellesley systems tomorrow at 5:30am, you may notice a brief moment when the option isn’t available. You shouldn’t (notice, that is…no judgment on logging in so early). To: Everyone From, more info: … Continue reading

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Thurs. 1/18 9am-noon CrashPlan unavailable

On Thurs, Jan. 18, from 9am to noon, the CrashPlan backup server will be upgraded. During the upgrade, you will not be able to access your backups, and your computer will not be backed up. After the server upgrade is … Continue reading

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Fri. 1/12 5-8:30am Banner and related systems unavailable

Banner, Datamart. Automic, Nolij, DataTransfer, eTranscripts, WIDM, and all services that connect to Banner for data will be unavailable while we install a patch related to the Meltdown vulnerability. Test systems will be unavailable on Thurs, Jan. 11, 8am-1pm. Production … Continue reading

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12/1 Adobe license expiration

Adobe recently set an expiration date of 11/30/17. Here’s how to update it on Mac and Windows. Note: A faculty or staff member must do the update; students are not able to access the licensing. If you need a hand with this, … Continue reading

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11/9 CrashPlan will be available by 11am

The upgrade is taking longer than expected; backups and access will resume by 11am. On Thurs, Nov. 9, from 6:30am to 8:30am, the CrashPlan backup server will be upgraded.  During the upgrade, you will not be able to access your backups, and your computer will … Continue reading

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