Monthly Archives: July 2013

8/1 7-8:30am Network unavailable in Cheever, Waban, etc.

Posted on July 31, 2013 by Erin Richardson

We have identified a network issue affecting Homestead, Waban, Cheever, French House, the President’s House, and Motor Pool. We will quickly repair the affected equipment between tomorrow morning between 7-8:30am. Internet/network will be unavailable during this time. We apologize for the … Continue reading →

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7/31 Noon-1:30pm Network unavailable in Bates, Freeman, McAfee

Posted on July 31, 2013 by Veronica Brandstrader

We have identified a network issue affecting Bates, Freeman, and McAfee. To repair the affected equipment, internet, network, and wireless access will be unavailable in these buildings from noon to 1:30pm today. We apologize for the short notice — thank … Continue reading →

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7/19 12:25pm Internet issues resolved

Posted on July 19, 2013 by Veronica Brandstrader

We are reasonably confident that the issues have been resolved, both on and off campus. We are very grateful for your patience. If you continue to have issues, please contact the Computing Help Desk. 9:45 In order to diagnose the … Continue reading →

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7/18 1:27pm SSL VPN slowness resolved

Posted on July 18, 2013 by Erin Richardson

Slowness over SSL VPN and Secure SSL VPN while accessing external websites (including Google Apps) is now resolved.   Thank you for your patience. To: Faculty, staff, students From, more info: Erin Richardson, LTS, x2867

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7/18 1:18pm NTM available

Posted on July 18, 2013 by Erin Richardson

NTM connection issues should now be resolved.  Please try again and thank you for your patience. 10:00am Some users in Green Hall are having difficulty connecting to the NTM server. The problem should be resolved shortly. To: Green Hall residents … Continue reading →

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7/24 7-7:30am Banner unavailable

Posted on July 17, 2013 by Veronica Brandstrader

Banner Self-Service and ERP will be briefly unavailable next Wed. morning, July 24, between 7-7:30am. Items in MyWellesley that use data from Banner will also be affected. To: Faculty, staff, students From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, x3333 … Continue reading →

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7/17 7pm Phone service unavailable

Posted on July 16, 2013 by Erin Richardson

For about 10 minutes tomorrow evening Wed. 7/17, phone service (incoming and outgoing calls) will be unavailable to resolve a critical problem with the voicemail system. To: Faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: Erin Richardson, LTS, x2867

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7/16 Internet “blip” at noon today

Posted on July 16, 2013 by Veronica Brandstrader

To resolve the issue with slow access to non-Wellesley sites when using VPN, our network connections will be restarted at noon, causing a momentary “blip” in service. To: Faculty, staff, students From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, x3333 … Continue reading →

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7/15 10:31am Printing in computing labs available

Posted on July 15, 2013 by Erin Richardson

Printing via Papercut is now available.  Thank you for your patience. 10:21am Printing via Papercut in the Computing Labs is currently unavailable.  We are looking into it and will provide an update soon. To: Students, faculty, staff From: Erin Richardson, … Continue reading →

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7/15 1:02pm Network issues resolved

Posted on July 15, 2013 by Erin Richardson

1:02pm All buildings now have stable network connectivity.  Please contact the Help Desk if you are still unable to connect to the network.  Thank you for your patience. 11:32am Network is now available in Science.  We are still working on … Continue reading →

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