Monthly Archives: November 2017

11/21 Some Ebook Central links not working

Links to some Ebook Central titles through SuperSearch and FindIt are not working resulting in the error: Sorry, we’re not able to identify your institution. Please double-check your URL. A fix will be in place around 11am on Wed, Nov. … Continue reading

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11/30 7-7:30pm Voicemail unavailable

College voicemail will be unavailable on Thurs, Nov. 30, 7-7:30pm for maintenance. Incoming and outgoing calls will not be affected by the downtime. From, more info: Erin Richardson, LTS, x2867

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11/20 10am Banner ERP available

It’s back. If you’re having trouble getting to Banner ERP, you may need to refresh your Java cache—contact the Help Desk for assistance. 9:30am We’re looking into it. To: Banner users From: Veronica Brandstrader, LTS, x2171 More info: Computing Help … Continue reading

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12/8 6-8:30am Banner unavailable

Banner Production (ERP and Self-Service) will be unavailable on Fri, Dec. 8, 6-8:30am so the Banner Student upgrade can be performed. Banner TEST will be unavailable on Thurs, Nov. 30, 9:00am-noon. To: Banner users From: Veronica Brandstrader, LTS, x2171 More info: … Continue reading

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11/15 6pm Google Docs available

Looks like they’re back! 4:30pm You’ll probably get a “502” error with the sad robot in pieces. It should be back soon. To: Everyone From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, x3333, 781.283.7777, or helpdesk@wellesley.edu

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11/9 CrashPlan will be available by 11am

The upgrade is taking longer than expected; backups and access will resume by 11am. On Thurs, Nov. 9, from 6:30am to 8:30am, the CrashPlan backup server will be upgraded.  During the upgrade, you will not be able to access your backups, and your computer will … Continue reading

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11/8 Color printers in Clapp and Science unavailable

Both printers require replacement parts and should be fixed in a few days, eliminating streaky printouts. In the interim, the Copy Center can do color printing. To: Everyone From, more info: Veronica Brandstrader, LTS, x2171

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11/9 6:30am-8:30am CrashPlan unavailable

On Thurs, Nov. 9, from 6:30am to 8:30am, the CrashPlan backup server will be upgraded.  During the upgrade, you will not be able to access your backups, and your computer will not be backed up.After the server upgrade is complete, CrashPlan on your computer will resume backups automatically—you’ll … Continue reading

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11/9 5-8am: Library “classic” catalog unavailable

The library catalog and following services will be unavailable for scheduled system upgrades on Thurs, Nov. 9, 5-8am: My Library account (renew library materials) Proxy server (access to e-resources)* *To access e-resources without the proxy server — from on campus or … Continue reading

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