Category Archives: Zoom

Zoom clients on all their devices must be updated to version 5.15.5  or higher by 05/04/24.

Zoom will require that all users have updated their version of the Zoom client software on their computers and mobile phones by May 4th.  And if you don’t, you will not be able to join a meeting until you do. … Continue reading

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Zoom clients on all their devices must be updated to version 5.13.5 or higher by 11/04/23.

Zoom will require that all users have updated their version of the Zoom client software on their computers and mobile phones by November 4th.  And if you don’t, you will not be able to join a meeting until you do. … Continue reading

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08/05/23: Zoom clients on all their devices must be updated to version 5.12.2 or higher by August 5th.

Zoom will require that all users have updated their version of the Zoom client software on their computers and mobile phones by August 5th.  And if you don’t, you will not be able to join a meeting until you do. … Continue reading

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Mandatory upgrade of Zoom versions 5.15.x

Zoom has identified a vulnerability in Zoom Desktop Clients 5.15.0 (Windows/macOS), 5.15.1 (Windows), and certain other products (i.e., iOS, Android, Linux, Zoom Rooms, SDK) – primarily versions 5.15.0. Users on these versions will be prompted to update before they can … Continue reading

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Zoom Phone issue has been resolved

Zoom has resolved the issue with Zoom Phones. If you are still having issues with Zoom Phone, please contact the Help Desk, at 781-283-3333 or helpdesk@wellesley.edu. To: Everyone From, more info: Nephellie Dobie, Assistant CIO, LTS x3671  

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05/06/23: Zoom clients on all their devices must be updated to version 5.11 or higher by May 6th.

Zoom will require that all users have updated their version of the Zoom client software on their computers and mobile phones by May 6th.  And if you don’t, you will not be able to join a meeting until you do. … Continue reading

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02/04/23: All users will need to update Zoom on all their devices to version 5.10.3 or higher by Feb 4th

Effective February 4th, Zoom will require that all Zoom users have updated their version of the software on their computers, iPhones and Android phones to at least version 5.10.3.  If you are running an older version and do not update … Continue reading

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All Windows users may need to update Zoom

If you see a message when you open Zoom that says, “Your app version needs to be 5.8.6 or higher to sign in.  Please contact your IT team to update your app”, please do the following: Uninstall Zoom from the … Continue reading

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9/15/22  – Experiencing issues with connecting to Zoom Meetings

We are experiencing issues with connecting to Zoom Meetings. Issues seem to be related to starting or joining meetings. Phones do not seem to be impacted at this time.  Zoom engineers are investigating. We will share updates as we receive … Continue reading

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11/1 Zoom update required

Effective November 1, Zoom will require that all Zoom users must update their software with the latest security settings.  This will require everyone to update Zoom to at least version 5.5 or higher on or before November 1.  If you … Continue reading

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