Monthly Archives: May 2017

Thurs 6/1, 9pm Workday unavailable for up to 6 hrs

Posted on May 31, 2017 by Veronica Brandstrader

Workday will be unavailable tomorrow night, Thurs, June 1, from 9pm to 3am on the morning of Fri, June 2. This is the first downtime in the steps leading up to go live for Workday Finance on July 1. To: … Continue reading →

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Thurs. 6/1, 8am-noon Some test systems unavailable

Posted on May 30, 2017 by Veronica Brandstrader

This Thursday, June 1, from 9am-noon, Banner Test (Self-Service and ERP), Test DWR (Oracle Reports, Discoverer Plus/Viewer, ApEX) will be unavailable. Any test systems that directly use this data will also be affected. From 8-9am, Production MyDWR will be unavailable. Apologies for … Continue reading →

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5/30 noon Workday is available

Posted on May 30, 2017 by Veronica Brandstrader

The issue has been resolved. 11am We’ve opened a ticket with Workday, will keep you informed. To: Workday users From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff)

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5/24 5:30pm SSRS is available

Posted on May 24, 2017 by Veronica Brandstrader

With apologies for the inconvenience. 4pm Just an update — it’s still being worked on. 11am We’re looking into it. To: SSRS users From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff)

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5/22 12:45pm Papercut / Cloud Print available

Posted on May 22, 2017 by Veronica Brandstrader

The issue has been fixed. 12:15pm Printing to Papercut from a Chromebox or Chromebook and Cloud Printing from a personal device are currently unavailable — we expect to have this resolved soon. To: Papercut / Cloud Print users From: Veronica Brandstrader, LTS, … Continue reading →

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5/22 Phishing from The Wellesley College Team

Posted on May 22, 2017 by Veronica Brandstrader

New phishing with a link that’s not to MyWellesley, see below. Feel free to click the triangle in the upper right of the message and choose Report phishing, or delete it. You can also always contact the Help Desk about suspicious … Continue reading →

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Library hours during Commencement 5/26

Posted on May 22, 2017 by Veronica Brandstrader

Clapp Library: 8:30am-4:30pm Art and Music Libraries: 8:30-10:00am Science Library: 8:30-10:00am, 3:00-4:30pm To: Everyone From: Veronica Brandstrader, LTS, x2171

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5/16 1:15pm Campus phone issue resolved

Posted on May 16, 2017 by Erin Richardson

Campus phones should now be working.  Apologies for the disruption. 1:00pm We are investigating an issue with some campus phones not working.  We will update this post when we know more. To: Everyone From, more info: Erin Richardson, LTS, x2867

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5/16 7-8am Some printing services unavailable

Posted on May 15, 2017 by Erin Richardson

On Tuesday, May 16 from 7-8am, the following printing services will be unavailable while we perform critical maintenance. Faculty/staff: printing to Konica Minolta and Xerox MFDs Students: printing to Papercut Cloud* (e.g. from Chrome OS devices) *Papercut printing from Macs … Continue reading →

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5/15 12:00pm Windows PCs & Ransomware

Posted on May 15, 2017 by Erin Richardson

You may have read news articles about a global ransomware attack.  All Windows computers are vulnerable and must be patched.  Windows computers need at least the March Windows Updates.  Most College PCs should have this patch downloaded already, but you may … Continue reading →

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