Monthly Archives: December 2012

Holiday Break Coverage

Posted on December 18, 2012 by Veronica Brandstrader

The Library will close on Friday, 12/21 at 7pm and will reopen on Wednesday, 1/2 at 8:30am. Staff will check messages sent to the Computing Help Desk (voicemail, email, and tickets) for emergencies related to business continuity at 9am and noon from … Continue reading →

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12/18 10:10am 25Live/r25 is available

Posted on December 18, 2012 by Veronica Brandstrader

It’s back and available for scheduling. 9:45am We’re looking into the problem and will post soon with a resolution or update. To: 25Live requestors and schedulers From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu

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12/26 7:30am-4pm Internet/network on 3rd/4th floor of Green Hall

Posted on December 17, 2012 by Veronica Brandstrader

One of the Green Hall data closets needs attention, which will necessitate turning off network and and internet service to almost all of the 4th floor and about half of the 3rd floor of Green Hall. Affected areas include Student Financial … Continue reading →

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12/14 8-8:15am MyWellesley interrupted

Posted on December 14, 2012 by Veronica Brandstrader

Related to the work in Banner this morning, MyWellesley will need to be restarted between 8-8:15am and may be unavailable during this time. To: Students, faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu

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12/13 9:50am Google calendar is back

Posted on December 13, 2012 by Veronica Brandstrader

And it’s working again. 9:40am Accessing Google calendar produces a “redirect loop.” It hasn’t appeared on Google’s issues dashboard yet, but we will post when it’s resolved. To: Faculty, staff, students From: Veronica Brandstrader, LTS,x2171 More info: Computing Help Desk, … Continue reading →

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12/13 + 14 Banner Test and Production early morning downtimes

Posted on December 11, 2012 by Veronica Brandstrader

Banner Test will be unavailable on Thurs. 12/13, 7-10am and Banner Production (Banner Self-Service and ERP) will be unavailable on Fri. 12/14, 6-9am while regulatory updates are performed. To: Faculty, staff, students From: Veronica Brandstrader, LTS, x2171 More info: Maureen … Continue reading →

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12/11 8:30am Voicemail is back

Posted on December 11, 2012 by Veronica Brandstrader

Messages can be left and retrieved. 7:30am: Outside callers can leave messages, internal callers cannot, and at the moment, messages cannot be retrieved. The vendor is looking at the problem. To: Faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: … Continue reading →

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12/10 12:30pm Google apps issue resolved

Posted on December 10, 2012 by Veronica Brandstrader

Google is available. There was a problem with load balancing software (full explanation from Google: http://bit.ly/XR8jPi). 12:15pm: Gmail and other apps may be unavailable periodically; this is an issue with Google. We will post more when we have more info. To: … Continue reading →

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12/10 12:23pm MyWellesley is back

Posted on December 10, 2012 by Veronica Brandstrader

12:23pm MyWellesley is available; apologies for the inconvenience. Noon: MyWellesley is currently unavailable.  Apologies for the inconvenience – we are actively looking into the issue and will post when we have more information. To: Faculty, staff, students From, more info: … Continue reading →

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12/9 8:30am 25Live scheduling is available

Posted on December 9, 2012 by Veronica Brandstrader

25Live/r25 is available for requesting space and scheduling events. Apologies for any inconvenience. 12/7 A message from Ryan Russell: We are currently experiencing unexpected issues with users logging in to 25Live.  We will have the system back on line as … Continue reading →

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