10/17 Resolved: Sakai video player issue

If you have any problems with playing videos in Sakai, please contact the Computing Help Desk (info below). Apologies for the interruption in this service.

10/16 2pm We are working with the vendor to switch to a different video player in Sakai. The fix will be applied overnight; if it works, we will send an update in the morning.

9am We’ve a had a handful of reports about not being able to view videos in Sakai. If you’re having a problem, please contact the Computing Help Desk (info below) and provide as much detail as possible about which browsers you’ve tried, which video you’re trying to watch, where you are, etc.; this will help us to figure out why some users are having issues. Thank you.

To: Students, faculty, staff
From: Veronica Brandstrader, LTS, x2171
Questions, more info: Help Desk, x7777 (students), x3333 (faculty/staff), helpdesk@wellesley.edu

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