Duo is ending support for iOS 10 and Android 6 operating systems on July 28th. This means that if you currently have the Duo Mobile app installed on a device with those operating systems, it will continue to work, but it won’t get anymore updates and it won’t be available to download in the App Stores if you delete it and try to download it again. We encourage everyone to upgrade to the latest operating system versions.
Because the text message passcodes and phone callback authentication do not rely on the Duo Mobile app, Duo will continue to support these types of authentication for older devices with or without the app. The end of support milestone does mean that, starting July 28, we will no longer be able to help troubleshoot issues with the app on devices with iOS 10 or Android 6 operating systems.
To: Faculty, students, staff
From: Lori Parmet, LTS, x2171
More info: Computing Help Desk, helpdesk@wellesley.edu or 781.283.3333
