Author Archives: lparmet

11/10 3-4 AM Brief network interruption

We will be performing maintenance on the College network on Tuesday, November 10th between 3-4 AM. During this time there will be two five-minute on-campus network connection outages. To: Everyone From: Lori Parmet, LTS, lparmet@wellesley.edu More info: Help Desk, LTS, … Continue reading

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11/6 9:50 AM Slow internet download issue resolved

The issue causing slow internet download speeds has been resolved. If you need any assistance, please contact the Help Desk. 11/5 4:20 PM We are seeing slow internet download speeds on campus. Upload speeds are normal. We are working with … Continue reading

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11/5 4:20 PM Slow internet download speeds on campus

We are seeing slow internet download speeds on campus. Upload speeds are normal. We are working with our vendor to identify the problem and we will post an update when we have more information. To: Students, faculty, and staff on … Continue reading

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10/27 8:50am WordPress blogs available

WordPress blogs are now available. If you experience any issues, please contact the Help Desk. 7:40 PM WordPress blogs are currently unavailable. The vendor is working on the issue and we will let you know when they have resolved the … Continue reading

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10/22 12-1 PM InterLibrary Loan unavailable

InterLibrary Loan will be unavailable on Thursday, October 22nd from noon-1 PM while we install a software update. To: Everyone From: Lori Parmet, LTS, lparmet@wellesley.edu More info: Angie Batson, LTS, 781-283-2101

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10/20 8-9 PM Campus phones unavailable

Campus phones will not work between 8-9 PM this evening while we complete a repair. If you need to reach Campus Police during this time, you may call 781-283-5555 from a cell phone.  To: Students, faculty, staff From: Lori Parmet, … Continue reading

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10/19 Brief web services and VPN interruption

This evening the following web services will be briefly unavailable while we perform maintenance:  6 PM: MyWellesley portal Web applications Password reset Duo two-factor authentication 10 PM: R&R reservation system Virtual desktops WANDA SSRS VPN  If you are using these … Continue reading

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Systems/software unavailable due to upgrades week of Oct. 18, 2020

LTS will be upgrading several of our systems during the break week (10/19-10/22). Service downtimes are listed by day and time below. If you have any issues accessing these services after their upgrade windows, please contact the Help Desk so … Continue reading

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Postponed: Zoom Waiting Room and Passcode Requirement for Meetings

We communicated earlier that Zoom will require a Waiting Room or Passcode effective September 27th. Based on requests from many institutions needing more time to adjust to the changes to default meeting settings, Zoom has postponed this requirement and will … Continue reading

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Zoom Waiting Room Requirement Beginning September 27th

In an attempt to secure Zoom meetings and to avoid interruptions such as “Zoombombing” where uninvited visitors manage to join unsecured meetings, Zoom will require all meetings (pre-existing and new) to use either a Waiting Room or Passcode beginning September … Continue reading

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