Author Archives: ndobie

LTS Support on Monday, April 21st, Patriot’s Day 

Posted on April 16, 2025 by ndobie

LTS staff will be unavailable on Monday, April 21st, Patriot’s Day, a holiday that the College observes.  The Modulars and the Art and Music Libraries will be accessible via swipe access using your ID card between 8:15 AM and 12 … Continue reading →

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License Manager Monthly Server Updates – Every 4th Tuesday of the Month

Posted on April 15, 2025 by ndobie

As part of our data security and risk mitigation efforts we are required to update our servers on a regular basis to ensure critical patches are being applied. We strongly advise that you save your work prior to the update … Continue reading →

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TMA will be unavailable on Monday, March 24th from 4pm – 8pm EST

Posted on March 21, 2025 by ndobie

In partnership with Facilities, we will be upgrading the TMA application (Work Order system) on Monday, March 24th. The system will be from 4pm – 8pm EST on Monday. The Service Request button on the Facilities home page will be … Continue reading →

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Workday is currently unavailable

Posted on March 17, 2025 by ndobie

UPDATE 3/17/25@ 3:44PM : Workday services appear to be coming back up and users are able to log in. UPDATE:  3/17/25 @3:00PM: There are users that have reported they are in Workday and able to do their work. If you … Continue reading →

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Spring Break library and help desk hours

Posted on March 13, 2025 by ndobie

Spring Break library hours for Library Modulars, Art, and Music Libraries Note: Faculty have swipe access every day from 7am-10pm. Friday, March 14: Open and staffed 8:15am – 4:30pm Saturday-Sunday, March 15-16: No Staff  Monday-Friday, March 17-21: Open and staffed … Continue reading →

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Sakai downtime March 17th at 5am

Posted on March 7, 2025 by ndobie

Sakai will be temporarily unavailable due to software maintenance by our vendor. This work is scheduled for Monday, March 17th at 5 AM. According to the vendor it should not take longer than 30 minutes. If you encounter any issues … Continue reading →

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Monday, March 3rd at 7AM – Authentication Redundancy

Posted on February 25, 2025 by ndobie

After the network outage in November, we have been actively working to build redundancies to avoid long outages. As a first step, we will be supplementing our Duo Single Signon (SSO) environment by adding systems hosted outside our campus network. … Continue reading →

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License Manager Monthly Server Updates – Every 4th Tuesday of the Month

Posted on February 18, 2025 by ndobie

As part of our data security and risk mitigation efforts we are required to update our servers on a regular basis to ensure critical patches are being applied. We strongly advise that you save your work prior to the update … Continue reading →

Posted in Uncategorized | Comments Off on License Manager Monthly Server Updates – Every 4th Tuesday of the Month

Duo Phone/Text authentication outage UPDATE

Posted on February 13, 2025 by ndobie

All  Duo 2FA services have been restored. ************************* Duo 2FA is currently experiencing an outage with phone call and text message authentications.  They have identified the issue and are working on a fix. Remembered devices, Duo Mobile and Duo Token authentications still … Continue reading →

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Duo Phone/Text authentication outage

Posted on February 13, 2025 by ndobie

Duo 2FA is currently experiencing an outage with phone call and text message authentications.  They have identified the issue and are working on a fix. Remembered devices, Duo Mobile and Duo Token authentications still work.  If you need to add … Continue reading →

Posted in Uncategorized | Comments Off on Duo Phone/Text authentication outage