Category Archives: Uncategorized

Urgent – Please update all your Apple Devices

Apple has identified a critical security issue in the operating systems (OS) of all of its devices  – Mac laptops, desktops, iPhones, iPads, Apple Watches, Apple TV and others. We strongly advise you to update the operating system in all … Continue reading

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Monday, August 28th 5 AM to 6 AM Critical Server Maintenance

We will be performing critical server maintenance on Monday 8/28/23 from 5AM to 6AM. During this time Wellesley Secure will be unavailable. The expected downtime is roughly 1 hour. We apologize for any inconvenience this may cause. To: Everyone From, … Continue reading

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8/21/23 2:50 PM Duo 2FA issue has been resolved.

A fix has been implemented  by the vendor. They are monitoring the results, but Duo 2FA should be working properly. We appreciate your patience. If you continue to experience any issues, please reach out to the Help Desk at helpdesk@wellesley.edu. … Continue reading

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8/21/23 9:25AM Duo 2FA experiencing some issues

LTS is aware of a current issue with Duo 2FA where new logins are not able to get past the password screen.  Duo 2FA either stays at the password screen, shows a blank window, or gives an error message.  We … Continue reading

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Two updates happening on Monday, July 31, 2023

From: Ravi Ravishanker, CIO & Associate Provost To: All Fac/Staff Subject: Two updates happening on Monday, July 31, 2023 Duo Two Factor Authentication will be required while establishing a VPN connection We wrote to you earlier about this topic and … Continue reading

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VPN will require DUO beginning 8AM on Monday, July 17th

As you know, during the past few years, we have introduced the need to login through Duo for most of our systems, including web applications. This provides an added layer of security that is much needed in the current environment … Continue reading

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Zoom Phone is experiencing issues

LTS is aware of the Zoom Phone issues. It appears at this time to be an issue that is beyond our campus. We are monitoring the situation and will provide updates as we receive them. To: Everyone From, more info: … Continue reading

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LTS Support on Monday, 6/19/23 for Juneteenth and Tuesday, 7/4/23 for Independence Day

LTS staff will be unavailable on Monday, 6/19/23 for Juneteenth, and Tuesday, 7/4/23 for Independence Day, holidays that the College observes.  Clapp Library and the Art and Music Libraries will be closed. (Faculty have swipe access from 7am to 10pm.) … Continue reading

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6/16/23 4:00AM – 6:00AM Interlibrary Loan (ILL) unavailable due to system update

On 16 June 2023, from 04:00 AM to 06:00 AM Eastern, our interlibrary loan (ILL) system will be unavailable due to a system update.  Please contact ILL (x2101 or ill@wellesley.edu) with any questions.  

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Bard, Google’s Conversational AI system

To: All Faculty, Students and Staff From: Ravi Ravishanker, CIO & Associate Provost Subject: Bard, Google’s Conversational AI system Bard is Google’s answer to ChatGPT that everyone now is familiar with. It is a conversational artificial intelligence system just like … Continue reading

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