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- Equipment Borrowing System will be unavailable on Tuesday, June 3rd from 12 PM till 3 PM
- License Manager Monthly Server Updates – Every 4th Tuesday of the Month
- Google Chrome Vulnerability (and other web browsers)
- 5/14/25 5:30AM – 8:30 AM Some applications will be unavailable due to maintenance.
- 4/16/25 6:15pm Zoom Meetings and Phone now available
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Categories
10/7 10pm – 10/8 6am Library system maintenance
To: Everyone
Posted in Library
Comments Off on 10/7 10pm – 10/8 6am Library system maintenance
Postpone macOS 15 Sequoia upgrade on College-owned Macs
Apple released macOS 15 Sequoia as an optional upgrade yesterday, September 16, 2024.
If you already upgraded the operating system on your college provided computer, it is likely that you will not be able to connect to the internet. We have identified an incompatibility between ESET, the antivirus software LTS provides, and the new operating system as the cause of this. If you are experiencing this issue, please contact the LTS Help Desk and we will assist you.
If you have not yet upgraded to Sequoia, we strongly advise you not to do so until you hear from us.
Visit our Sequoia page for the latest information about known software incompatibilities such as the pending antivirus software upgrade. All classroom Macs will remain on macOS 14 Sonoma until further notice.
Posted in Software
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License Manager Monthly Server Updates – Every 4th Tuesday of the Month
As part of our data security and risk mitigation efforts we are required to update our servers on a regular basis to ensure critical patches are being applied. We strongly advise that you save your work prior to the update and quit the applications before the updates begin. Additionally, avoid scheduling any long-running software tasks that may be interrupted by the maintenance window.
The window is every 4th Tuesday of the month from 4 AM – 5 AM.
Next update is on September, 24th.
Software that could be affected:
- Ableton
- Geneious
- Geneious Prime
- LabView
- JMP
- KeyShadow
- Mathematica
- Matlab
- Max 8
- Maya
- Rhino
- Stata
- Sibelius
- SPSS
If you have any issues accessing the following software after the maintenance window, please contact the Help Desk at helpdesk@wellesley.edu or 781-283-3333 (staff and faculty) or 781-283-7777 (students) so we can assist you.
To: Everyone
From, more info: Nephellie Dobie, Assistant CIO, LTS x3671
Posted in Software
Comments Off on License Manager Monthly Server Updates – Every 4th Tuesday of the Month
ellesley-created applications running in Workday are currently AVAILABLE
UPDATE: We installed a new SSL certificate on one of our servers last night which caused this issue and we have identified and resolved it. We apologize for the inconvenience this may have caused.
*************************************************************
Wellesley-created applications running in Workday are currently unavailable:
- Vehicle Registration Form
- Tanner Conference Application
- Study Away Application
- Study Away Interest Form
- Wellesley-Sponsored Study Abroad Program Application
- Major/Minor Advisees and Plans
We are working with the vendor to determine the cause. We will keep you updated as we learn more.
We appreciate your patience and understanding.
Posted in Uncategorized, Workday
Comments Off on ellesley-created applications running in Workday are currently AVAILABLE
Wellesley-created applications running in Workday are currently unavailable.
Wellesley-created applications running in Workday are currently unavailable:
- Vehicle Registration Form
- Tanner Conference Application
- Study Away Application
- Study Away Interest Form
- Wellesley-Sponsored Study Abroad Program Application
- Major/Minor Advisees and Plans
We are working with the vendor to determine the cause. We will keep you updated as we learn more.
We appreciate your patience and understanding.
Posted in Workday
Comments Off on Wellesley-created applications running in Workday are currently unavailable.
ILL will be unavailable on 9/14/24 from 12AM to 12PM
On Saturday, Sept 14, 2024, from 12AM midnight to 12PM noon EST, our interlibrary loan (ILL) system will be unavailable due to a system maintenance. The update may complete earlier and users can check the OCLC System Status Dashboard for updates.
Please contact ILL (x2010 or ill@wellesley.edu) with any questions.
Database issue impacting web applications
We are currently experiencing a database issue affecting various web applications including the directory, course browser, etc. Our team is working on a resolution and will notify you once services are back to normal.
We apologize for the inconvenience.
Posted in Uncategorized
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LTS Support on Monday, September 2nd, Labor Day
LTS staff will be unavailable on Monday, September 2nd for Labor Day, a holiday that the College observes.
- The Library Service desk in the Modular buildings will be open and staffed from 12:30 PM to 4:30 PM. The Art and Music Libraries will not be staffed. Faculty and staff can swipe in to all libraries from 7 AM to 10 PM.
- Special Collections and Archives will be closed.
- LTS Help Desk and Registrar’s Office will also be closed and we will not be able to respond to the emails sent to the ticketing systems until Tuesday, September 3rd.
- In case of any major issues such as a network or service outage, please call the Campus Police to report. They will call the appropriate LTS staff to help diagnose and correct the issue.
To: Students, Faculty and Staff
From, more info: Nephellie Dobie, Assistant CIO, LTS x3671
Posted in Uncategorized
Comments Off on LTS Support on Monday, September 2nd, Labor Day
License Manager Monthly Server Updates – Every 4th Tuesday of the Month
As part of our data security and risk mitigation efforts we are required to update our servers on a regular basis to ensure critical patches are being applied. We strongly advise that you save your work prior to the update and quit the applications before the updates begin. Additionally, avoid scheduling any long-running software tasks that may be interrupted by the maintenance window.
The window is every 4th Tuesday of the month from 4 AM – 5 AM.
Next update is on August 27th.
Software that could be affected:
- Ableton
- Geneious
- Geneious Prime
- LabView
- JMP
- KeyShadow
- Mathematica
- Matlab
- Max 8
- Maya
- Rhino
- Stata
- Sibelius
- SPSS
If you have any issues accessing the following software after the maintenance window, please contact the Help Desk at helpdesk@wellesley.edu or 781-283-3333 (staff and faculty) or 781-283-7777 (students) so we can assist you.
To: Everyone
From, more info: Nephellie Dobie, Assistant CIO, LTS x3671
Posted in Uncategorized
Comments Off on License Manager Monthly Server Updates – Every 4th Tuesday of the Month
Interlibrary Loan (ILL) will be down 8/23 from 9-11AM
Due to the vendor performing an upgrade, InterLibrary Loan will not be available for 2 hours on Friday, August 23rd from 9AM- 11AM.
Posted in Uncategorized
Comments Off on Interlibrary Loan (ILL) will be down 8/23 from 9-11AM