UPDATE: 7/30 10:30am – College WiFi update

Posted on July 30, 2024 by dchudzik

Due to a vendor notice that we received this morning, this update has been moved up to TODAY 7/30, at 10:30am.

In order to strengthen information security controls, vendors often require us to replace the SSL (Secure Sockets Layer) certificates used by various systems. The certificates used by our WiFi infrastructure will now expire today at 5pm, so we are switching to the new server today at 10:30am.

All devices connecting to the Wellesley Secure wireless network may need to accept a new security certificate.  Your device may need to “forget” the Wellesley Secure network if it does not automatically connect.  Newer Android devices need to enter “wellesley.edu” for the domain.  See our instructions on connecting to the network for more information.

You may be prompted to re-authenticate with your domain password.

To: Everyone

From, more info: Nephellie Dobie, LTS, x3671

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8/5 7am College WiFi update

Posted on July 29, 2024 by dchudzik

In order to strengthen information security controls, vendors often require us to replace the SSL (Secure Sockets Layer) certificates used by various systems. The certificates used by our WiFi infrastructure will expire on August 8th and we need to replace them in advance. We plan to replace the certificates on August 5th at 7 AM.

Beginning on Monday, August 5th at 7 AM, all devices connecting to the Wellesley Secure wireless network may need to accept a new security certificate.  Your device may need to “forget” the Wellesley Secure network if it does not automatically connect.  Newer Android devices need to enter “wellesley.edu” for the domain.  See our instructions on connecting to the network for more information.

You may be prompted to re-authenticate with your domain password.

To: Everyone

From, more info: Nephellie Dobie, LTS, x3671

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UPDATE: Our interlibrary loan (ILL) system is back online!

Posted on July 19, 2024 by ndobie

The vendor has resolved the issue and our interlibrary loan (ILL) system is now available.

Please contact ILL (x2101 or ill@wellesley.edu) with any questions

 

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Our Interlibrary Loan (ILL) system is currently unavailable

Posted on July 19, 2024 by ndobie

Our interlibrary loan (ILL) system is currently unavailable. The vendor is working on the issue. We will notify you when it is fixed. Please contact ILL (x2101 or ill@wellesley.edu) with any questions.

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License Manager Monthly Server Updates – Every 4th Tuesday of the Month

Posted on July 16, 2024 by ndobie

As part of our data security and risk mitigation efforts we are required to update our servers on a regular basis to ensure critical patches are being applied. We strongly advise that you save your work prior to the update and quit the applications before the updates begin. Additionally, avoid scheduling any long-running software tasks that may be interrupted by the maintenance window.

The window is every 4th Tuesday of the month from 4 AM – 5 AM.

Next update is on July 23rd.

Software that could be affected:

  • Ableton
  • Geneious
  • Geneious Prime
  • LabView
  • JMP
  • KeyShadow
  • Mathematica
  • Matlab
  • Max 8
  • Maya
  • Rhino
  • Stata
  • Sibelius
  • SPSS 

If you have any issues accessing the following software after the maintenance window, please contact the Help Desk at helpdesk@wellesley.edu or 781-283-3333 (staff and faculty) or 781-283-7777 (students)  so we can assist you.

 

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Cybersecurity Notice to Kaspersky Security Users

Posted on July 11, 2024 by ndobie

To: All Employees
From: Ravi Ravishanker, CIO and Associate Provost

We are writing to alert you to a directive from the Biden administration that prohibits the sale and use of an antivirus software called Kaspersky. The College does not distribute this software or support it, but we are informing you in case you have purchased this for personal use.

The specific timeline outlined by the administration for various phases can be found here – Kaspersky Lab, Inc. Prohibition (from the Bureau of Industry and Security). Though they have provided the users until September 29th to find alternatives (this is the date they will prevent any further updates to the software), we strongly advise you to look for alternatives and replace the software at your earliest convenience. For additional information click here – Department of State news on Kapersky

As you know, the College installed ESET on all the College provided computers. We recommend that you look into it as a possible replacement. As employees of the college, you would receive a discount to use for home/personal computers.

If you have any questions please write to the LTS Helpdesk at helpdesk@wellesley.edu 

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Update: SuperSearch is now returning results.

Posted on July 9, 2024 by ndobie

SuperSearch is now returning results. We appreciate your patience.

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SuperSearch is currently not responding

Posted on July 9, 2024 by ndobie
SuperSearch is currently giving an error message when performing a search.  The vendor has successfully recreated the issue and are actively researching to find root cause.

More info: Kara Hart x2172

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Sakai downtime July 17th 11am-2pm

Posted on July 8, 2024 by ndobie

We will be upgrading Sakai to version 23 on Wednesday, July 17, 2024. Sakai will be unavailable from 11:00 am until 2:00 pm.

Among the new features in this version are:

  • All major navigation now happens in one menu on the left. Look for your courses and usual sites there as well as any tools for each site.
  • Schedule a date for your course to publish. No more calendar reminders.
  • Highlight particular announcements in Sakai to draw attention to them.

For more information, contact Rebecca Darling, x2882

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UPDATE: SuperSearch and Publication Finder are now responding.

Posted on June 17, 2024 by ndobie

The vendor reports the issue has been resolved and both services are responding as usual.

We apologizer for any inconvenience this may have caused.

 

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