Monthly Archives: February 2011

3/1 4:55pm Resolved, Clean Access issue

Posted on February 28, 2011 by Veronica Brandstrader

To: Faculty, Staff, Students Re: Logging into/Getting bumped off of Clean Access More info: Help Desk, x3333 ———————————- Tues 3/1 4:55pm: This problem has been fixed, it would have only affected users who were using the admin firewall — our … Continue reading →

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2/25 4pm, Reason for domain password issue

Posted on February 25, 2011 by wellesley

To: Faculty, Staff, Students Re: Reason for problem with domain passwords More info: Help Desk, x3333 ——————————————-—- We have identified the test script that ran unintentionally and changed domain passwords (FirstClass passwords were not affected) of several users yesterday. Many … Continue reading →

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2/25 3:10pm, Library databases are available

Posted on February 25, 2011 by wellesley

To: Faculty, Staff, Students Re: Library databases are unavailable More info: Help Desk, x3333 ———————————- 2/25 3:10pm, the library databases are back and available through normal channels. 2/25 3pm, users can access library databases through the library catalog. The page … Continue reading →

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3/1 5-5:10am Campus phones unavailable

Posted on February 25, 2011 by Veronica Brandstrader

To: Faculty, Staff, Students Re: Brief campus phone downtime More info: Sandy Roberts, x3233 ———————————- On Tues 3/1 from 5:00-5:10am, there will briefly not be any on-campus phone service while maintenance is done to our phone system. The service was … Continue reading →

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2/24 4:30pm Fixing domain accounts issue

Posted on February 24, 2011 by wellesley

To: Faculty, Staff, Students Re: Logging into domain, Clean Access More info: Help Desk, x3333 —————————————————— 2/24 4:30pm, we now know that the passwords of some domain accounts were inadvertently changed by a process running on our server. Passwords have … Continue reading →

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2/24 3pm Resolved, phone issue

Posted on February 24, 2011 by wellesley

To: Faculty, Staff, Students Re: Phone service sporadic More info: Help Desk, x3333 —————————————————— 2/24 3pm: This issue has been resolved, please call the Help Desk if you continue to experience any problems. 2/24 1pm: Phone service is reported down … Continue reading →

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2/28 5-5:10am Campus phone service unavailable

Posted on February 20, 2011 by wellesley

To: Faculty, Staff, Students Re: Brief campus phone downtime More info: Sandy Roberts, x3233 ———————————- On Mon 2/28 from 5:00-5:10am, there will briefly not be any on-campus phone service while maintenance is done to our phone system. If you have … Continue reading →

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2/23 Campus calendar space availability feature unavailable

Posted on February 18, 2011 by wellesley

To: Faculty, Staff, Students Downtime for: Campus calendar space availability More info: Veronica Brandstrader, x2171 —————————————————— On Wed. Feb. 23, from 11:30am-6pm, the space availability feature in the campus calendar will be unavailable while the system is being upgraded. You … Continue reading →

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2/16 Resolved, FirstClass, NTM

Posted on February 16, 2011 by wellesley

To: Faculty, Staff, Students More info: Help Desk, x3333 —————————————————— As of 11:20am on 2/16, these issues should be resolved. Users are reporting issues with FirstClass and NTM as of 11am today. We are working on the problem and will … Continue reading →

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2/14 Resolved: Directory offline

Posted on February 14, 2011 by wellesley

To: Faculty, Staff, Students Issue: Directory not displaying More info: Tony DiPesa, x3241 —————————————————— As of 3:45 on 2/14, this issue has been resolved and the Directory is back online. We are currently experiencing an issue with the Directory and … Continue reading →

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