Monthly Archives: June 2013

6/26 Science Library closed from 3-4pm today

In order to celebrate Dale Katzif’s retirement; come to the Brackett Reading Room in Clapp Library! To: Science library patrons From: Veronica Brandstrader, LTS, x2171

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6/17 6pm Weather-related issues

9pm The only likely persistent issue is with phone service; if you notice something isn’t working properly, please contact the Computing Help Desk (see contact info below). 6pm We know there are some issues with phones and other systems; we … Continue reading

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6/18 4:30am Virtual desktops & thin clients unavailable

All of our virtual desktops have been restored. The issue was more complicated than we originally thought; we thank you for your patience. 6/12 11:30am If you use a virtual desktop (VDI), it’s currently unavailable. Also, thin clients (computers that … Continue reading

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6/15 Rescheduling: network upgrade

We need to delay the planned maintenance due to problems with equipment from Cisco. We want this work to go smoothly and well, to minimize any disruption to the community, so we will reschedule for a time when we can … Continue reading

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6/11 25Live users: clear your cache

Following this morning’s upgrade, please clear your cache when you next log into 25Live, our event scheduling software. To: 25Live users From: Veronica Brandstrader, LTS, x2171 More info: Ryan Russell, Finance & Admin., x3704

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6/11 5:30-8:30am Event scheduling unavailable

25Live/r25 will be unavailable on Tues., 6/11 from 5:30-8:30am, while an upgrade is performed. To: Events schedulers and requestors From, more info: Veronica Brandstrader, LTS, x2171

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6/7 9:30pm Banner unavailable

Banner Self-Service and ERP will be briefly unavailable (~30 min.) tonight at 9:30pm. An issue has been identified, and we are hoping some quick maintenance will remedy it. To: Banner users From: Veronica Brandstrader, LTS, x2171 More info: Terry Ballantyne, … Continue reading

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6/6 1:30pm Banner ERP, Self Service now available

Banner Self-Service and ERP are now available.  Apologies for the inconvenience. 1:00pm  Banner Self-Service and ERP will be briefly unavailable (~30 min.) today at 1:00pm. We are hoping some quick maintenance will rectify the slowness. 12:25pm Some users are seeing slowness … Continue reading

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6/5 12:30pm Banner downtime

Banner Self-Service and ERP will be briefly unavailable (~30 min.) today at 12:30pm. An issue has been identified, and we are hoping some quick maintenance will remedy it. To: Banner users From: Veronica Brandstrader, LTS, x2171 More info: Maureen Williams, … Continue reading

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6/6 8am-noon Banner Test unavailable

Regular Banner (production vs. test) will be available. To: Banner Test users From: Veronica Brandstrader, LTS, x2171 More info: Maureen Williams, LTS, x3370

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