Monthly Archives: December 2013

12/30 9:58am Secure access available

Posted on December 30, 2013 by Erin Richardson

Access to secure resources on campus (Cisco VPN Client/Administrative Firewall) and off campus (Cisco SSL VPN Secure) are both available after an interruption this morning.  We apologize for the inconvenience. To: Faculty, staff From, more info: Erin Richardson, LTS, x2867

Posted in Network, Uncategorized | Leave a comment

Keep your email & accounts safe and warm too

Posted on December 23, 2013 by Veronica Brandstrader

Hackers, spammers, and phishers don’t take time off during the holidays. Please remember… Emails from a known account may be faking the email address or may have been sent from a compromised account. A legitimate-looking account may send emails with … Continue reading →

Posted in Security | Leave a comment

12/24-1/2 Interlibrary Loan Requests

Posted on December 20, 2013 by Veronica Brandstrader

Requests to borrow library materials from other libraries will not be filled during the holiday period, because a majority of our lending partner libraries will be closed. You will still be able to submit ILL requests during this period and … Continue reading →

Posted in Library | Leave a comment

1/3 10:30am-4:30pm CrashPlan Pro unavailable

Posted on December 19, 2013 by Veronica Brandstrader

CrashPlan Pro (computer backup for faculty/staff) will be unavailable on Fri. 1/3, 10:30am-4:30pm. During the upgrade, you will not be able to access your backups stored on the CrashPlan server, nor will your computer be backed up during this time. No action … Continue reading →

Posted in Software | Leave a comment

12/19 6-8am College website editing unavailable

Posted on December 17, 2013 by Veronica Brandstrader

The college website will be available, but you will not be able to make edits to sites between 6-8am on Thurs. 12/19 while an update is performed to Drupal. To: College website content providers From, more info: Veronica Brandstrader, LTS, … Continue reading →

Posted in College website | Leave a comment

12/23 8am-12pm Banner Test unavailable

Posted on December 16, 2013 by Erin Richardson

Banner Test will be unavailable 8:00am-12:00pm Monday, 12/23. To: Banner users From: Erin Richardson, LTS, x2867   More info: Terry Ballantyne, x3272

Posted in Banner, Uncategorized | Leave a comment

12/19 & 12/20 Banner test + production downtimes

Posted on December 11, 2013 by Erin Richardson

Banner Production (Self-Service and ERP) will be unavailable on Fri. 12/20, 6-10am, as previously announced.  Banner Test will also be unavailable on Thurs. 12/19, 8am-noon. To: Banner users From: Erin Richardson, LTS, x2867 More info: Maureen Williams, LTS, x3370

Posted in Banner | Leave a comment

Libraries Closed Dec 23 – Jan 2

Posted on December 11, 2013 by Erin Richardson

All Libraries (Clapp, Art, Music and Science) will be closed Monday, Dec 23 until Thursday, Jan 2.  While some offices are open Dec 23-24, LTS staff will be monitoring the following phones and email: Help Desk: x3333, helpdesk@wellesley.edu Clapp Service … Continue reading →

Posted in Library | Leave a comment

12/4 1:20pm SuperSearch is available

Posted on December 4, 2013 by Veronica Brandstrader

SuperSearch is working again. 11:45am There is an issue with SuperSearch, the library’s discovery search. The vendor is looking into the problem and we should have an update soon. In the interim, use the Library Catalog tab in the search … Continue reading →

Posted in Library | Leave a comment

12/12 10:30am-noon (+ ongoing) Printing to Founders MFDs

Posted on December 3, 2013 by Veronica Brandstrader

On Thurs. 12/12, 10:30-noon, the MFDs (Multi Function Devices) in Founders will be modified. After this happens, to print you will need to enable “Account Track” in your printer configuration and provide a code: Mac instructions, Windows instructions. If you don’t update … Continue reading →

Posted in Network | Leave a comment