Monthly Archives: September 2016

9/30 2-5pm Branch libraries closed during Inauguration

Posted on September 30, 2016 by Veronica Brandstrader

Clapp is open. The Art, Music, and Science libraries will be closed from 2-5pm today. To: Students, faculty, staff From: Veronica Brandstrader, LTS, x2171

Posted in Library | Comments Off on 9/30 2-5pm Branch libraries closed during Inauguration

Tues 10/25 6:30-8am Banner reporting unavailable

Posted on September 29, 2016 by Veronica Brandstrader

This will affect Discoverer Viewer/Plus, ApEx, and Oracle Reports. To: Banner reporting users From: Veronica Brandstrader, LTS, x2171 More info: Susan Meeks, LTS, x3275

Posted in Banner | Comments Off on Tues 10/25 6:30-8am Banner reporting unavailable

9/30 9-11am ILL unavailable (NExpress available)

Posted on September 29, 2016 by Veronica Brandstrader

ILL will be unavailable tomorrow morning due to a system upgrade. To: ILL users From: Veronica Brandstrader, LTS, x2171 More info: Angie Batson, LTS, x2101

Posted in Library | Comments Off on 9/30 9-11am ILL unavailable (NExpress available)

9/29 9:15am Papercut release is working

Posted on September 29, 2016 by Veronica Brandstrader

The issue has been resolved. 9am You will see an error message at the release station. It’s being worked on, we hope to have a resolution soon. To: Students From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, 781-283-7777, helpdesk@wellesley.edu

Posted in Software | Comments Off on 9/29 9:15am Papercut release is working

9/26 12:30-12:45pm Papercut unavailable for maintenance

Posted on September 26, 2016 by Erin Richardson

During lunch we will perform critical maintenance on the Papercut server to resolve an issue reported in recent days.  Apologies for the short notice. To: Students From: Erin Richardson, LTS, 2867 More info: Computing Help Desk, 781-283-3333

Posted in Software | Comments Off on 9/26 12:30-12:45pm Papercut unavailable for maintenance

9/23 4:16pm Papercut available

Posted on September 23, 2016 by Erin Richardson

Apologies for the disruption. 4pm – We are currently investigating an issue with Papercut, we hope to have a resolution soon. To: Students From: Erin Richardson, LTS, x2867 More info: Computing Help Desk, x3333 or helpdesk@wellesley.edu

Posted in Software | Comments Off on 9/23 4:16pm Papercut available

9/22 11am PaperCut available

Posted on September 22, 2016 by Veronica Brandstrader

The issue has been resolved. 9:30am Being worked on, hope to have a resolution soon. To: Students From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, x3333 or helpdesk@wellesley.edu

Posted in Software | Comments Off on 9/22 11am PaperCut available

9/21 4:20pm PaperCut issue from Mac resolved

Posted on September 21, 2016 by Veronica Brandstrader

Apologies for the interruption, this issue has been fixed. 4pm If you’re using PaperCut on a Mac, you will likely see a message about connecting the printer that does not resolve; we’re looking into it and will post when fixed. … Continue reading →

Posted in Software | Comments Off on 9/21 4:20pm PaperCut issue from Mac resolved

9/21 Sakai announcements/resources emails working

Posted on September 21, 2016 by Veronica Brandstrader

The issue has been resolved. 9/20: Sakai is not sending emails for newly posted Announcements and Resources, but they are appearing as usual in the Sakai course site. Our vendor is looking into it — we hope it will be corrected soon. To: Faculty … Continue reading →

Posted in Sakai | Comments Off on 9/21 Sakai announcements/resources emails working

9/20 4-6pm Facilities services requests (TMA) unavailable

Posted on September 19, 2016 by Veronica Brandstrader

TMA will be unavailable on Tues, Sept. 20, from 4-6pm for maintenance. Users will not be able to submit or access work orders during this time. If you have an emergency after-hours, please contact Campus Police. To: TMA users From: Veronica Brandstrader, LTS, … Continue reading →

Posted in Software | Comments Off on 9/20 4-6pm Facilities services requests (TMA) unavailable