Monthly Archives: January 2018

1/31 11pm Papercut cloud is back

Posted on January 31, 2018 by Veronica Brandstrader

Printing is restored. 10:15pm Papercut cloud is currently down due to a Google service outage, but printing using the Papercut client (and then releasing from a release station) is still working from our Mac and PC computers as well as … Continue reading →

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1/29 4:15pm Phone service restored in GRH & FND

Posted on January 29, 2018 by Erin Richardson

Phones in Green and Founders should now be working.  Our vendor was able to replace a defective part.  Apologies for the inconvenience. In the event your phone is still not working, please call the Help Desk. 9:00am – Some phones … Continue reading →

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1/29 9:30pm Brief interruption on web apps (Administrivia)

Posted on January 29, 2018 by Veronica Brandstrader

There will be a ~5 minute interruption on web apps tonight, Mon, Jan. 29, at 9:30pm. Web apps are often accessed through Administrivia and include apps like class lists, degree audit, and the student leader application. To: Everyone From, more … Continue reading →

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1/29 9:30am Malwarebytes & PC connectivity issues on office PCs

Posted on January 29, 2018 by Erin Richardson

We have received reports of some faculty/staff office PCs that cannot connect to the network.  This issue does not impact classroom computers. Malwarebytes published a faulty Web Protection update on Saturday morning.  A new update has been released to correct the problem.  … Continue reading →

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1/29 9:00am Some phones in GRH & FND not working

Posted on January 29, 2018 by Erin Richardson

Some phones in Green and Founders are not working.  Our vendor is actively working on the issue. To: Everyone From, more info: Erin Richardson, LTS, x2867

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1/27 11am FindIt & e-resources from library catalog back

Posted on January 27, 2018 by Veronica Brandstrader

The issue has been resolved. Noon: On-campus, the library link resolver FindIt!@Wellesley and links to e-resources from the library catalog are currently not working. SuperSearch links to resources are working, but some that route through FindIt are not. We hope … Continue reading →

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Sat 1/27 10pm – Sun 6am ProQuest databases unavailable

Posted on January 26, 2018 by Veronica Brandstrader

Product maintenance downtime will affect some of our popular resources, including Historical Newspapers, Newsstand, PAIS, Periodicals Index Online, Ethnic NewsWatch, GeoRef, PAO Collections, British Periodical Collections, and other resources provided by ProQuest. To: ProQuest users From: Veronica Brandstrader, LTS, x2171 More info: Kara Hart, LTS, … Continue reading →

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Phishing scam: “***Employment***”

Posted on January 25, 2018 by Veronica Brandstrader

The email address keeps changing, but the name has been Christopher Babbit throughout, the subject mentions ***Employment***, and the message has a Job Details.txt file attached that claims the person is from Disability Resources and Educational Services (DRES)—of course, you shouldn’t … Continue reading →

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Rescheduling 1/19 5-8:30am Banner downtime

Posted on January 18, 2018 by Veronica Brandstrader

Please stay tuned; this downtime is being rescheduled. Banner, Datamart. Automic, Nolij, DataTransfer, eTranscripts, WIDM, and all services that connect to Banner for data will be unavailable while we install a patch related to the Meltdown vulnerability. To: Banner users … Continue reading →

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Fri. 1/19 5:30am Possible login “blip”

Posted on January 18, 2018 by Veronica Brandstrader

If you happen to log in to any Wellesley systems tomorrow at 5:30am, you may notice a brief moment when the option isn’t available. You shouldn’t (notice, that is…no judgment on logging in so early). To: Everyone From, more info: … Continue reading →

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