If you see a message when you open Zoom that says, “Your app version needs to be 5.8.6 or higher to sign in. Please contact your IT team to update your app”, please do the following:
Uninstall Zoom from the Control Panel:
- In the search box on the taskbar, type Control Panel and select it from the results.
- Select Programs > Programs and Features.
- Press and hold (or right-click) on Zoom.
- Select Uninstall. Then follow the directions on the screen.
Reinstall Zoom:
- Go to this link to download Zoom: https://zoom.us/support/download
- Double-click on the ZoomInstaller.exe.
- Follow the instructions to reinstall Zoom.
Please call the Help Desk at x3333 if you have any questions.
To: Everyone
From, more info: Nephellie Dobie, Assistant CIO, LTS x3671
