Monthly Archives: June 2023

Mandatory upgrade of Zoom versions 5.15.x

Zoom has identified a vulnerability in Zoom Desktop Clients 5.15.0 (Windows/macOS), 5.15.1 (Windows), and certain other products (i.e., iOS, Android, Linux, Zoom Rooms, SDK) – primarily versions 5.15.0. Users on these versions will be prompted to update before they can … Continue reading

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Monday, June 26th 6:30AM – 7:30AM MATLAB may be temporarily unavailable due to maintenance.

On Monday, June 26th  from 6:30 AM to 7:30 AM we will be updating our licensing for the MATLAB application. Please save any work before that time, in the event you are not able to get in or are kicked … Continue reading

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Zoom Phone issue has been resolved

Zoom has resolved the issue with Zoom Phones. If you are still having issues with Zoom Phone, please contact the Help Desk, at 781-283-3333 or helpdesk@wellesley.edu. To: Everyone From, more info: Nephellie Dobie, Assistant CIO, LTS x3671  

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Zoom Phone is experiencing issues

LTS is aware of the Zoom Phone issues. It appears at this time to be an issue that is beyond our campus. We are monitoring the situation and will provide updates as we receive them. To: Everyone From, more info: … Continue reading

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LTS Support on Monday, 6/19/23 for Juneteenth and Tuesday, 7/4/23 for Independence Day

LTS staff will be unavailable on Monday, 6/19/23 for Juneteenth, and Tuesday, 7/4/23 for Independence Day, holidays that the College observes.  Clapp Library and the Art and Music Libraries will be closed. (Faculty have swipe access from 7am to 10pm.) … Continue reading

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6/16/23 4:00AM – 6:00AM Interlibrary Loan (ILL) unavailable due to system update

On 16 June 2023, from 04:00 AM to 06:00 AM Eastern, our interlibrary loan (ILL) system will be unavailable due to a system update.  Please contact ILL (x2101 or ill@wellesley.edu) with any questions.  

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A Database Server will be briefly unavailable on Tuesday, June 13th at 6AM

A Windows server called Blizzard that runs Microsoft SQL Server database system will be unavailable at 6AM Tuesday, June 13th, for roughly 5-10 minutes. Due to the interconnected nature of systems, systems such as SEQ/LER, Alumnae Directory, and Alumnae password … Continue reading

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