Author Archives: dchudzik

11/2 10:45am – 25Live currently unavailable

Posted on November 2, 2023 by dchudzik

25Live is currently unavailable. The hosting provider CollegeNET is working on resolving the issue. To: Events users From, more info: Nephellie Dobie, Assistant CIO, LTS x3671

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10/7 10pm-midnight ProQuest Ebook Central unavailable

Posted on October 4, 2023 by dchudzik

ProQuest Ebook Central will be unavailable while the vendor performs maintenance on Saturday, October 7th from 10pm until midnight.  Updates will be posted on the vendor’s support page: https://status.proquest.com. To: Students, faculty, staff More info:  Kara Hart, LTS, x2172

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Interlibrary Loan login error due to Zotero extension

Posted on August 24, 2023 by dchudzik

You may receive an error when attempting to log in to your Interlibrary Loan (ILL) account if you have installed the Zotero browser extension. Please see the “Trouble Logging in” section of the ILL library guide for instructions on how … Continue reading →

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Mandatory upgrade of Zoom versions 5.15.x

Posted on June 30, 2023 by dchudzik

Zoom has identified a vulnerability in Zoom Desktop Clients 5.15.0 (Windows/macOS), 5.15.1 (Windows), and certain other products (i.e., iOS, Android, Linux, Zoom Rooms, SDK) – primarily versions 5.15.0. Users on these versions will be prompted to update before they can … Continue reading →

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Zoom Phone issue has been resolved

Posted on June 14, 2023 by dchudzik

Zoom has resolved the issue with Zoom Phones. If you are still having issues with Zoom Phone, please contact the Help Desk, at 781-283-3333 or helpdesk@wellesley.edu. To: Everyone From, more info: Nephellie Dobie, Assistant CIO, LTS x3671  

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11/28 11:15am – College website working again

Posted on November 28, 2022 by dchudzik

The College website, www.wellesley.edu, is now loading normally. If you are still experiencing slowness when loading pages, contact the Computing Help Desk at helpdesk@wellesley.edu. From: Nephellie Dobie, Assistant CIO, LTS 781-283-3671 Questions: Computing Help Desk, LTS,  781-283-3333

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11/28 10:40am – College website loading slowly

Posted on November 28, 2022 by dchudzik

The College website, www.wellesley.edu, is currently loading slowly.  We are working with our vendor to resolve this issue and we will post an update when we have more information. From: Nephellie Dobie, Assistant CIO, LTS 781-283-3671 Questions: Computing Help Desk, … Continue reading →

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Sakai Logins are working again – 10/4 10:15am

Posted on October 4, 2022 by dchudzik

Logging into Sakai via Duo SSO is now working.  Thanks for your patience as we worked to resolve this issue. If you are still having issues logging in, please contact the Help Desk at helpdesk@wellesley.edu. From: Nephellie Dobie, Assistant CIO, … Continue reading →

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Sakai – Currently unable to login – Tues 10/4 8:30am

Posted on October 4, 2022 by dchudzik

Sakai is currently not accepting logins from Duo SSO.  We are working with the vendor to resolve this issue. From: Nephellie Dobie, Assistant CIO, LTS 781-283-3671 Questions: Computing Help Desk, LTS,  781-283-3333

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A Database Server will be unavailable Thursday, September 1, 6PM – 8PM

Posted on August 29, 2022 by dchudzik

A Windows server called Blizzard that runs Microsoft SQL Server database system will be unavailable from 6 PM to 8 PM on Thursday, September 1st. SEQ Reporting, Alumnae Directory, and Alumnae password reset will be unavailable during this time. It … Continue reading →

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