Monthly Archives: August 2023

Monday, August 28th 5 AM to 6 AM Critical Server Maintenance

We will be performing critical server maintenance on Monday 8/28/23 from 5AM to 6AM. During this time Wellesley Secure will be unavailable. The expected downtime is roughly 1 hour. We apologize for any inconvenience this may cause. To: Everyone From, … Continue reading

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Interlibrary Loan login error due to Zotero extension

You may receive an error when attempting to log in to your Interlibrary Loan (ILL) account if you have installed the Zotero browser extension. Please see the “Trouble Logging in” section of the ILL library guide for instructions on how … Continue reading

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8/22 Library e-journal links in Library Catalog unavailable

Records for individual electronic journals to which the Library subscribes have been erroneously deleted from the Library Catalog.  We are working with our vendor to restore these records as quickly as possible.  In the meantime, you can find electronic journals … Continue reading

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8/21/23 2:50 PM Duo 2FA issue has been resolved.

A fix has been implemented  by the vendor. They are monitoring the results, but Duo 2FA should be working properly. We appreciate your patience. If you continue to experience any issues, please reach out to the Help Desk at helpdesk@wellesley.edu. … Continue reading

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8/21/23 9:25AM Duo 2FA experiencing some issues

LTS is aware of a current issue with Duo 2FA where new logins are not able to get past the password screen.  Duo 2FA either stays at the password screen, shows a blank window, or gives an error message.  We … Continue reading

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