Author Archives: Heather Woods

Due to last night’s power outage, we are experiencing scattered phone outages on campus. We are working with our vendor to address the problem. To: Everyone From: Heather Woods, LTS, 781-283-3175 Info: Help Desk, 781-283-3333

Due to last night’s power outages, the wired and wireless network is unavailable in several areas. We are working to bring these spaces back online. Network outages include areas of the Science Center, Simpson, the Stone Center, Freeman, and Bates. … Continue reading →

Due to a construction related power outage in the Science Center, the wired and wireless networks in SCI L and E, Greenhouse/Visitor Center, SCI Mods, Simpson and the Observatory will be unavailable Thursday, August 6th from 6:00AM-9:00AM: To: Everyone From: … Continue reading →

The Help Desk has received reports that some users are seeing certificate errors when accessing Wellesley websites. This is not affecting everyone, so please call or email helpdesk@wellesley.edu to report issues. To: Faculty, Staff and Students From: Heather Woods, LTS, 781-283-3175 … Continue reading →

A number of faculty and staff have contacted us with recent articles about Zoom Bombing – or the appearance of uninvited guests in your Zoom meetings (and classes).  NY Times wrote about this last week and the Inside Higher Ed … Continue reading →

On Tuesday, March 24th, LTS made a change to our VPN settings to improve the network speed for VPN users connecting to off-campus resources (like Google and Zoom). While we made every effort to ensure there was no disruption to … Continue reading →

Landline phone service has been restored in Tower, Severance, Claflin, Lake House, Cervantes and the Boathouse. To: Faculty, Staff and Students From: Heather Woods, LTS, 3175 More Info: HelpDesk, x3333/x7777  

As a result of last night’s power outage, landline phones in Tower, Severance, Clafflin, Lake, Cervantes, and the boat house are currently down. We are working with our vendor to resolve the problem. To: Faculty, Staff and Students From: Heather … Continue reading →

The network outage has been resolved. Wired and wireless connections in Tower Court East and West, Severance, Claflin, Lake House, Cervantes and the Boat House are now working. To: Faculty, Staff, and Students From: Heather Woods, LTS, x3175 More information: … Continue reading →

Due to a water leak, both the wired and wireless networks in the Tower Court area are down. This outage includes Tower Court East and West, Severance, Claflin, Lake House, Cervantes and the Boathouse. We are working to resolve the … Continue reading →