Author Archives: Heather Woods

The network upgrades scheduled for this morning are now complete. The community should now be able to access all College resources. If you are unable to connect to the network or access a specific resource, please contact the Help Desk … Continue reading →

The national internet service outage has been resolved, and connections are returning to normal. If you have any problems connecting to a Wellesley service or resource (including Duo, GoogleApps, Workday, etc.), please contact the Help Desk. To: Everyone From: Heather … Continue reading →

There is currently a national internet service outage affecting access to Duo and other cloud services. The ability to access cloud services (like Duo, Google, Amazon, etc.) and Wellesley resources may be interrupted. Because the issue is nationwide, it will … Continue reading →

Duo login is currently unavailable. We will provide more information as it is available. To: Students, Faculty, and Staff From: Heather Woods, LTS, 781-283-3175 Info: Computing Help Desk, LTS, 781-283-3333

The issue with the on-campus phones has been resolved. Incoming and outgoing calls are now working properly. To: Everyone From: Heather Woods, LTS, 781-283-3175 Info: Help Desk, 781-283-3333

On-campus phones are now working. ******** Incoming calls to campus phones are currently receiving a busy signal. Forwarded calls are not being received. We are working with our vendor to resolve the issue. To: Everyone From: Heather Woods, LTS, 781-283-3175 … Continue reading →

This morning LTS updated the security on our campus network.  If you are on campus and connecting to Wellesley Secure from a wired or wireless connection from any device (laptop/desktop, phone, tablet, etc.) you will be asked to accept/agree to … Continue reading →

We will be performing some maintenance on the College network on Saturday, 8/15 between 1-5PM. During this time you may experience a brief interruption in your VPN connection or your on-campus network connection. The interruption should only last a few … Continue reading →

All campus wired and wireless network issues have been resolved. To: Everyone From: Heather Woods, LTS, 781-283-3175 Info: Help Desk, 781-283-3333

Campus landline phones are now working. If you continue to have problems with your phone, please call the Help Desk. To: Everyone From: Heather Woods, LTS, 781-283-3175 Info: Help Desk, 781-283-3333