Author Archives: Heather Woods

7/20 6:15pm Phone Outages Reported

We have received reports that incoming and outgoing calls are not working on some campus phones. Other campus phones are working properly. We have contacted our vendor to address the issue. To: Faculty, Staff, and Students From: Heather Woods, x3175 … Continue reading

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6/4 9PM – login interruption

On Monday, 6/4 starting at 9PM, users will be unable to log in to all non-Google campus resources while we perform necessary system maintenance. This will affect all services you use your username and password to access EXCEPT GoogleApps (email, … Continue reading

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6/1 – off-campus phone issues resolved

Incoming and Outgoing phone service has been restored. Calls should be working properly. If you encounter any new issues, please contact the Help Desk at x3333. The campus is currently experiencing issues with both incoming and outgoing off-campus phone calls. … Continue reading

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6/1 8:20 – Incoming and Outgoing Call Issues

The campus is currently experiencing issues with both incoming and outgoing off-campus phone calls. Incoming calls are being directed to our automated speech operator. Outgoing call attempts may result in a fast-busy signal. We are in touch with our carrier … Continue reading

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6/6 – 9PM Phone Outage

On Wednesday evening June 6th, from 9pm until 1am (June 7th), our college phone system will be unavailable while our consultant performs essential maintenance. Wellesley College landline phones will not be able to dial out or receive calls during this … Continue reading

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5/30 2:10PM – Full telephone service is restored

Incoming and outgoing calls are now working normally. Thank you for your patience. If you encounter a problem, please call the Help Desk at x3333. To: Everyone From: Heather Woods, LTS, x3175 More info: Computing Help Desk, LTS, x3333

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5/30 2PM – Failed Incoming and Outgoing Telephone Calls

We have received reports that incoming telephone calls are being routed to our campus operator line, and that outgoing calls may receive a “fast busy signal”. We have contacted our vendor and will post when full service is restored. To: … Continue reading

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5/28 8AM Network Downtime

On Monday, May 28th at 8AM we will be performing some necessary maintenance on our Wireless Network. The campus wireless network will be down for approximately 30-60 minutes. In addition, the Stone-Davis wired network will be down for approximately 5 … Continue reading

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5/9 – 25Live down from 9-11PM

25Live will be unavailable from 9-11PM on Wednesday, 5/9 due to vendor maintenance. You will be unable to log in to view, create, edit or approve space requests during this time. The campus calendar will remain available.   To: Everyone … Continue reading

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5/9 phone outage – rescheduled 6/6

The phone system upgrade scheduled for Wednesday, May 9th has been rescheduled for Wednesday, June 6th. We will post a reminder about the outage of our telephone services closer to the date. On Wednesday evening May 9th, from 9pm until … Continue reading

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