Category Archives: Phones

External calls can now be placed from office/building phones. 9am Off-campus calls cannot be placed from office/building phones. Vendor is looking into the problem. Calls to on-campus phones are fine. To: Faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: … Continue reading →

The problem has been fixed. 9am The Tower Court complex, including Lake House, Boathouse and Cervantes, is affected. The vendor has been contacted. To: Tower Court area residents From, more info: Veronica Brandstrader, LTS, x2171

Phone service on campus will be intermittent — calls to and from campus phones may not be completed periodically. We expect the interruption to be brief, so if you are unsuccessful placing a call, please try your call again. To: … Continue reading →

Our phone service provider has rectified the issue and all calls are now completing normally.  Apologies for the inconvenience. 12:55pm We are investigating a problem with calls originating outside the College phone system reaching on campus extensions.  This includes all calls from off-campus as … Continue reading →

Phone service is now restored in Green Hall and Founders.  Thank you for your patience. 1:15pm – Our vendor has identified an equipment problem affecting phone service to half of all phones in Green and Founders.  We will need to … Continue reading →

The issue is being resolved. 11:30am Some phones in Green Hall are having issues with incoming calls from off and on-campus; there may also be issues with outgoing calls on some phones. Looking into the problem. To: Staff, faculty, students … Continue reading →

Phone service has been restored. 10pm Some phones in Bates, Freeman, McAfee, and Cedar Lodge are down, including the courtesy phones in Bates and McAfee. Staff are looking into the problem with our vendor. To: Students, staff, faculty From: Veronica Brandstrader, … Continue reading →

The issues with incoming calls are now resolved.  Thank you for your patience. 5:50pm – We have received reports of heavy static on calls from off campus phones to on campus phones.  Our vendor is investigating now and we will … Continue reading →

We have resolved an issue with the Papercut Cloud queue.  If you sent jobs to the Papercut Cloud queue this morning they may need to be sent again. 8:30am – We’re addressing the issue and will post when it’s fully … Continue reading →

Service has been restored, apologies for the interruption. 9:15am All phones in Green Hall and Founders are out of service — will post an update when available. 8:50am Our vendor has been contacted. We know this affects, at minimum, East … Continue reading →