Category Archives: Phones

8/31 5pm FND/GRH phones working

We believe all of the issues have been resolved; please contact the Help Desk if you notice anything wrong. Noon While the remaining phones are worked on, service to phones that were out this morning may be briefly interrupted. We hope … Continue reading

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8/17 Phone issue resolved

Update: the issue has been fully resolved. Thanks for your patience. Following the storm-related outage this weekend, we have been unable to bring all phones back online and our vendor has been contacted. If your phone is not working and … Continue reading

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8/15 3am On-campus phone issue resolved

The issue has been resolved. 8:30pm Calls to campus phones result in heavy static for on-campus receivers (the off-campus initiator is not affected). If you call Campus Police, the dispatcher may advise you to call 911 directly. Our vendor is … Continue reading

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8/4 6:00am Brief phone service interruption

We need to perform critical maintenance on the campus phone system on Tuesday at 6:00am to repair a problem with caller ID.  The outage should only last 5 minutes.  Apologies for the short notice. To: Faculty, staff From, more info: Erin … Continue reading

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7/18 9:00pm Phone service restored campus wide

Phone service is now restored campus wide.  Thank you again for your patience. 7:00am Phone service was restored over night to most of campus.  We are working to repair an equipment issue affecting only Green Hall and Founders.  Thank you … Continue reading

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7/17 8:30pm Phone service intermittent issues

8:30pm update – We are actively working with our telecommunications vendor to resolve the issue.  Apologies for the inconvenience. 6:30pm We are investigating reports of static and dial tone issues across campus phones.  We will update this post when we … Continue reading

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4/3 noon Phone issues on campus resolved

If you have any further issues, please contact the Computing Help Desk. 11:20am Outgoing calls from campus phones seem to be resolved, but we’re having issues with incoming calls. Will update! 10:45am Looking into the problem, will update soon. To: … Continue reading

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3/10 7-7:30pm Calls to on-campus phone extensions

While phone equipment is replaced, all calls to on-campus extensions will be funneled through the speech system; users must use the system to direct themselves to the person they wish to contact. Outgoing calls will be unaffected. To: Faculty, staff, … Continue reading

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2/21 4:30pm Phone service restored campus-wide

All campus phone service should now be available.  We apologize for the inconvenience. 5:00am Campus phone service in the following buildings is currently unavailable.  We are working with the vendor to repair the equipment as soon as possible. Stone-Davis, College … Continue reading

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2/26 7-7:30pm Calls to on-campus phone extensions

While phone equipment is replaced, all calls to on-campus extensions will be funneled through the speech system; users must use the system to direct themselves to the person they wish to contact. Outgoing calls will be unaffected. To: Faculty, staff, … Continue reading

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